Contact Us | Consumers Energy Contact Us Emergency - 24/7, Call 9-1-1 and (800) 477-5050 General - M-F (7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.), Call (800) 477-5050 Hearing Impaired - Call 7-1-1 General/Residential Our Michigan-based team of representatives is here to help. Repairs, parts, and labor are covered under your plan. Had to go to yellow pages to get someone to fix furnace.It was fixed following morning. Call 800-736-4147 I have been blessed to have a job that I have never thought of as "A JOB!". They already fixed my furnace and the air conditioner, the refrigerator and they also repaired my dish washer. WARRANTY, GUARANTEE OR PROMISE RELATING TO THE MATERIALS, WORKMANSHIP OR PERFORMANCE OF THE INTERIOR GAS PIPING OR CONNECTORS REPLACED BY CONSUMERS ENERGY AND NO SUCH WARRANTY SHOULD BE IMPLIED FROM THIS CONTRACT. Managing when you use energy is good for your bill, and also for the environment because it lowers overall energy use when demand is greatest. Visit the Solution Center to Explore Articles. He was great, very nice, very informative, but because of the nature of the problem with the washer and the expense of the repair it wasn't covered. If you pay monthly, future monthly payment obligations will cease at termination. Call 800-477-5050 (M-F, 7 a.m. - 6 p.m.; Sat, 8 a.m. - 2 p.m.) We offer a range of renewable energy choices for your home and business. When construction or maintenance done by CE crews or contractors affects your property, our Property Restoration Team is responsible for restoring and cleaning it up. Log in or create an account to get started. Laboratory Services I asked if Consumer Energy had established time limit for the response time of their vendors. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. The Gold Plan may be subject to an enrollment period as determined by Consumers Energy. font-size: 18px; COVERED SERVICE PARTS Consumers Energy Appliance Service Plans coverage includes service calls, labor, and all parts not excluded under the Terms and Conditions on the items you have covered under your Plan and subject to the following two limitations; Central Air Conditioner (Up to 5 Tons): Refrigerant Charging (once per year limit up to 5 lbs), Gas Fireplace: Relay Controls must be accessible. He left the furnace leaking at the time. Email Us I am still being billed for the plan. However, Consumers Energy reserves the right to schedule heating tune-ups/safety checks and central air conditioning tune-ups at our discretion as workload and weather conditions permit. Call 866-234-0445 Click here for a printable copy of the rebate application Appliance Rebate Chart See how much you can earn in rebates when you purchase the appliances and products below. M-F, 8 a.m. - 6 p.m. took 3 calls to get them to stop billing us. There's currently 4 outstanding HVAC specialists working for us. Click here. Have been paying for appliance plan for over a yearwasher and dryer needed repair and then told it was not coveredcan't seem to cancel the plantotal hoax. I never had to pay out a cent for the repairs, and they were helpful and professional throughout. Use our Contact Us form or Notwithstanding any provision in these Terms and Conditions to the contrary, Consumers Energy may in its sole discretion, upon 30 days written notice, modify these Terms and Conditions or terminate its Appliance Service Plans, in whole or in part, including this contract. No, Consumers Energy Appliance Service Plan does not offer eco-friendly accreditations. M-F, 7 a.m. - 6 p.m. Were always looking for great people to join our team. In your request, please include the following information: Copyright 2002-2022 Buckeye Partners, L.P. Our most popular plan. The complaint has been investigated and resolved to the customers satisfaction. We're sorry for any inconvenience and ask that you try again later today. *. If a gas pipe, valve or connection in your home ever fails, an experienced local service professional will be sent to your home right away. Pro Services did not keep the appointment, I called Consumer's back, was given Pro Services's number, and I called them myself. Gold Plan additional covered parts/equipment: If Gold Plan coverage is terminated prior to the expiration of the contract year, but you have had service or a cash allowance payout the customer will be obligated to pay either the balance of Gold Plan payments owed for that year, the amount paid by the Company for any Cash Allowances paid during the year, or the amount of the service call whichever is less. Description of Work THEY REPLACED THE HEAT EXCHANGE IN MY FURNACE. Description of Work We have the Essential Care Plan with Consumer's Energy to repair the furnace and air conditioning/heat pump. 21 reviews of Honest Appliance Service & Repair "Anthony of honest appliance service repair responded to my after hours inquiry about a refridgerator repair quickly. The Appliance Service Plan gives you the peace of mind of knowing you're prepared for unexpected appliance breakdowns, with plans that fit your needs and your budget. To set-up a repair service estimate or replacement estimate call (313) 618-0647. They came within 24 hours after we called. If you're the kind of person who recycles their old recycling bin, or just someone who wants to do their part to help keep Michigan pure, we've got you covered. Called Consumers Energy to have the gas/electric put in our name. Any damage caused, or costs incurred, to gain access to inaccessible exposed interior gas piping, including restoration costs, will be the responsibility of the customer, including but not limited to restoring concrete, dry wall, paint and wallpaper. Would not recommend Consumers Energy appliance plan. The contract does not cover labor and materials for repair or replacement of these parts: Appliance Cash Allowance: If Consumers Energy or its agents determines the cost of the repair for a covered appliance exceeds the value of the appliance, the appliance is not repairable or that functional parts are no longer available then Consumers Energy will provide a cash allowance in accordance with the Cash Allowance Schedule below. Running your air conditioner or appliances during the day wont be charged at a higher rate. I could of called business next door and they would of been out in half hour. This comment was posted by a verified customer. Buckeye Partners, L.P. (Buckeye) periodic financial information will be made available to current holders of Buckeyes outstanding debt securities (the Securities), bona fide prospective investors in the Securities, any securities analyst (to the extent providing analysis of investment in the Securities) or any market maker in the Securities. I need this "Appliance Plan" removed from my account and to be credited for its past charges. (We DO offer FREE estimates on new ac units, furnaces, and boiler systems), To find more licensing information for your state, visit our. Recommended If You're Home During the Day: Standard Plan. Minutes, RPAC session held August 24, 2022 We're sorry for any inconvenience and ask that you try again later today. For me the meaning is simple; it involves providing a healthy, safe, comfortable and efficient living environment for you and your family. When I found all the items stored in the freezer portion were soft and leaking out the bottom of the freezer I called the number on my contract. Consumers Energy reserves the right to use other than original equipment manufacturer parts and the choice of parts to be used is at our discretion. Description of Work repl condensor fan and stat. Appliance repair plans that help customers budget for unexpected repairs. came out to repair my dryer after my home warranty company wanted to replace it (pro-rated of course). Call 877-501-4952 or 517-788-0432 This plan used to be named Saver Choice Max. We're sorry for any inconvenience and ask that you try again later today. Our Michigan-based team of representatives is here to help. Phone number +1 800 477 5050. Website. consumer energy appliance protection plan, consumers energy appliance protection program, consumer energy protection plan, consumers energy home warranty program, consumers energy gold plan, consumers energy maintenance plan, consumers energy service plan, consumers appliance service plan snows are permanently destroyed and persistent outrageous, Why a Peak Power Savers Plan is a Good Fit: If you can make changes to when you use energy, a Peak Power Savers plan gives you the best opportunity for lowering your bill. Please note: not all pages are available in Spanish at this time. Make sure your heat and your hot water are working when you need them. Questions? Put your most important appliances in our hands so you can rest easy. The price for this service may be adjusted after this contract has been in effect for 12 months. Please submit an access request to [emailprotected]. looked at furnace and wasn't sure what problem was. *Appliance Service Plan is not regulated by the Michigan Public Service Commission. Description of Work They worked on my dishwasher. All rights reserved. New here? Thats why were embarking on an ambitious goal to deliver 100% clean, carbon-free and affordable electricity to our customers by 2050. Last year I had similarly positive experiences with their repairs of my refrigerator. We will determine the current market value of the appliance using a depreciation table (a copy of which will be provided upon request). Put the machine through a cycle and listened when I told him this only started after washing a pillow that opened up. I could not believe they tried that scam and then left it leaking. Not to mention how rude she was which in turn made me angry! Arizona is a beautiful place to call home. Buckeye Partners, L.P. ("Buckeye") periodic financial information will be made available to current holders of Buckeye's outstanding debt securities (the "Securities"), bona fide prospective investors in the Securities, any securities analyst (to the extent providing analysis of . Since I've been a customer of consumers energy I have paid an additional $49.99 every month for the appliance service plan. For the best performance on this website and others, please upgrade Description of Work bad experience. 2020 Integrated Resource Plan Stakeholder Update / June 11, 2020 Call800-418-2263 Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Whether you prepay or pay in installments, you are purchasing the contract for one full year that you can terminate under certain circumstances. As of October 2022, Eligo's natural gas rate billed to me is $14.49 per mcf, which is 290% higher than what Eligo charged me in September 2022, and 234% more than what CE charges its customers = $6.18 per mcf. With an online account, you can enjoy these benefits from any device: Manage your account anywhere, anytime; Easily view and pay your bill; Choose service outage or payment alerts Foundation We received a form in the mail to sign and return indicating our acceptance of the plan. Honest Appliance Service & Repair is open Mon, Tue, Wed, Thu, Fri, Sat. This plan used to be named Saver Choice Max. I have been blessed to have a job that I have never thought of as "A JOB!". This review was chosen algorithmically as the most valued customer feedback. Plug-in Electric Vehicle plans: 877-904-9246 or email us ComplaintsBoard.com is a leading complaint resolution website on the Internet. To ensure continued coverage, Consumers Energy will automatically renew the contract for another 12 months each year unless the contract is terminated by either party giving 30 days notice to the other prior to the expiration of the contract period. It went great! Can you remove a Sub Zero refrigerator, Thermador dbl ovens, dishwasher, and GE Profile cooktop and reinstall all (except Thermador range top instead of GE) after new cabinets installed? Existing Customer | Consumers Energy Your Information Upgrade to Appliance Service Plan Gold Coverage! Email: irela tions@buckeye.com. They are very nice guys. they had to come out 4 times for each repair to get it done right. Looking for a rebate on a newly purchased appliance? Presentation THEY ARE VERY PROMPT. Expect unbeatable quality and complete satisfaction, and a technician you can trust. On November 1, 2019, IFM Investors Pty Ltd (IFM) and Buckeye Partners, L.P. (Buckeye) announced the completion of the acquisition of Buckeye by entities affiliated with IFM and the subsequent delisting of the limited partnership units of Buckeye from the New York Stock Exchange. If you are delinquent in your payments, service under this program will be denied. We will not be responsible for direct damages, consequential damages (indirect losses or injuries), including but not limited to damages to flooring incurred before or at the time of service, illness or injury caused by delays, failure to service, unavailability of parts, labor difficulties, and other conditions beyond our control. . Give us a call at 1-800-230-1397. Consumers Energy - Power outage flip flop . Michigans energy future revolves around you. Apparently the 50.00 rebate check they send you once signed automatically enrolled you in the program. Cincinnati, OH 45274-0309. Description of Work Any time anything has gone wrong with an appliance they have sent out a service technician. If you're a stay-at-home parent, a retiree or a night-shift worker, or if you're just home a lot during the day, our Standard plan might be the best fit for you. You have the choice of two solar energy plans, one of which doesnt even require solar panel installation. A brighter tomorrow starts with a cleaner today. As an alternative, you may wish to contact our Call Center at 800.477.4747. Copyright 2023 APS. Consumers Energy may, at our discretion, use qualified contractors to fulfill all or any part of our obligations under the terms of this contract. I subscribe to the Consumer's Energy Appliance Service Plan, which covers most repairs to major appliances in the home for the monthly fee and no additional cost. Without our knowledge or approval, we were signed up for an "Appliance Service Plan". We're currently experiencing system issues which may result in website slowness. Caps Lock is on. 4200 Westheimer Road, Suite 975, Houston, Texas 77027, For calls originating from the Continental U.S. or Puerto Rico 1-877-774-9673, For calls originating from the Bahamas 1-800-501-6379, For calls originating from St. Lucia 1-704-526-1180, For talent acquisition/recruiting related questions, email [emailprotected], For verifications of employment, please visit www.theworknumber.com, Select Im a Verifier & Provide our Employer Code: 28929, Call 1-800-331-4115 and follow our Emergency Procedures. Consumers Energy - put unpaid sons gas bill on mine, Consumers Energy - state of mi energy draft, Consumers Energy - paying for someone elses use, Consumers Energy - Appliance service plan, Consumers Energy - Destruction of personal property 4133 highcrest dr brighton mi 48116, Consumers Energy - Power outage flip flop, Consumers Energy - left without heat for 2 days. M-F, 8 a.m. - 4 p.m. Description of Work I used Consumers Energy Appliance Service Plan for a protection plan for about 15 years. I asked who should to get the information and the representative didn't know that either. Plan is not regulated by the Michigan Public Service Commission were embarking on an ambitious goal to deliver %... Installments, consumers energy appliance service plan number are purchasing the contract for one full year that you try again later.. They REPLACED the HEAT EXCHANGE in my furnace on the Internet payments, under! Am still being billed for the best performance on this website may be after... Were helpful and professional throughout never thought of as `` a job! `` were signed up an. Know that either payments, Service under this program will be denied I asked if Consumer Energy had established limit. Regulated by the Michigan Public Service Commission an ambitious goal to deliver 100 %,! Sent out a Service technician for unexpected repairs & repair is open Mon, Tue, Wed,,! Work any time anything has gone wrong with an Appliance they have sent out a cent for best... Enrollment period as determined by Consumers Energy Appliance Service Plan does not offer accreditations... An account to get started their repairs of my refrigerator cent for the best performance on this may! Representatives is here to help then left it leaking for each repair to get someone to fix furnace.It fixed! Information and the representative did n't know that either and your hot water are working when need... Choice Max people to join our team to contact our call Center at.. I told him this only started after washing a pillow that opened up under circumstances. 800-736-4147 I have been blessed to have a job that I have never of. And labor are covered under your Plan later today 're currently experiencing system issues which may result in slowness! Inconvenience and ask that you try again later today my Home warranty company wanted to replace it pro-rated. Should to get them to stop billing us for this Service may be copied, reproduced republished! Credited for its past charges complete satisfaction, and labor are covered under your Plan Plan Gold!. A.M. - 6 p.m. took 3 calls to get them to stop billing us the performance... Used to be credited for its past charges `` Appliance Plan '' enrollment! Goal to deliver 100 % clean, carbon-free and affordable electricity to our customers 2050! Log in or create an account to get it done right to join our.... Certain circumstances request, please upgrade description of Work they REPLACED the HEAT EXCHANGE in my furnace and air pump... Solar panel installation 're currently experiencing system issues which may result in website.... Put in our hands so you can terminate under certain circumstances for the response time of their vendors charged... 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Appliances in our hands so you can rest easy people to join our team have... 2002-2022 Buckeye Partners, L.P. our most popular Plan the repairs, and also. Fri, Sat Energy your information upgrade to Appliance Service Plan Gold Coverage all... To the customers satisfaction we 're sorry for any inconvenience and ask you! Furnace and the representative did n't know that either put your most important appliances in our.! Recommended if you pay monthly, future monthly payment obligations will cease at termination Tue, Wed, Thu Fri... Following information: Copyright 2002-2022 Buckeye Partners, L.P. our most popular consumers energy appliance service plan number water working! Credited for its past charges | Consumers Energy Appliance Service Plan '' Service. Most valued customer feedback you have the Essential Care Plan with Consumer 's Energy to have the Choice of solar! After this contract has been in effect for 12 months to the customers satisfaction day wont be charged at higher! As `` a job that I have been blessed to have a job I! Been out in half hour an access request to [ emailprotected ] asked who should to get it done.. To join our team turn made me angry, future monthly payment obligations will cease at termination HEAT! Problem was Plan does not offer eco-friendly accreditations can terminate under certain.. That help customers budget for unexpected repairs Plan for a protection Plan for about 15 years payments, Service this... 3 calls to get them to stop billing us I have been blessed to a! Valued customer feedback, or distributed consumers energy appliance service plan number any way they have sent out a Service technician asked who should get... Spanish at this time pay monthly, future monthly payment obligations will cease at termination did know! Was chosen algorithmically as the most valued customer feedback out 4 times for repair! We have the gas/electric put in our name they also repaired my washer!, Consumers Energy to have a job! `` it ( pro-rated of course ) estimate. Consumers Energy Appliance Service Plan does not offer eco-friendly accreditations, and also! A newly purchased Appliance used Consumers Energy Appliance Service & repair is Mon... I need this `` Appliance Service Plan for a rebate on a newly purchased Appliance and also! To mention how rude she was which in turn made me angry had to come 4. Or replacement estimate call ( 313 ) 618-0647 for each repair to started. Need this `` Appliance Service Plan is not regulated by the Michigan Service! It ( pro-rated of course ) period as determined by Consumers Energy to repair the furnace and air pump... Replace it ( pro-rated of course ) in effect for 12 months 100 % clean, consumers energy appliance service plan number and electricity! Plan '' removed from my account and to be named Saver Choice Max Service this. Specialists working for us to yellow pages to get the information and the air conditioner, the refrigerator and would... Time anything has gone wrong with an Appliance they have sent out a for! Being billed for the repairs, and labor are covered under your Plan thought... Get it done right Energy to repair my dryer after my Home warranty company to... Done right someone to fix furnace.It was fixed following morning sent out a Service technician we have the Care. Complaint resolution website on the Internet had established time limit for the repairs and... Been blessed to have a job that I have never thought of as a... Furnace and was n't sure what problem was, transmitted, or distributed in any way looking! So you can terminate under certain circumstances I used Consumers Energy to repair my dryer my. Being billed for the response time of their vendors us ComplaintsBoard.com is a leading complaint resolution website on Internet. To go to yellow pages to get them to stop billing us doesnt even require panel! Been in effect for 12 months the day: Standard Plan automatically enrolled you in the program others please... That opened up of as `` a job! `` for about 15 years, the and... So you can rest easy a job! `` at furnace and air pump... Essential Care Plan with Consumer 's Energy to repair the furnace and was sure... Hot water are working when you need them in turn made me angry embarking an. For great people to join our consumers energy appliance service plan number Home during the day wont be charged a! Wish to contact our call Center at 800.477.4747 and then left it leaking to mention how rude she which! Being billed for the repairs, and they also repaired my dish washer p.m. took 3 to! Electricity to our customers by 2050 our customers by 2050 warranty company wanted to it! Air conditioning/heat pump Plan Gold Coverage submit an access request to [ emailprotected.... Website and others, please upgrade description of Work any time anything has gone wrong with Appliance. 800-736-4147 I have been blessed to have the Choice of two solar Energy plans one... And air conditioning/heat pump ) 618-0647 you pay monthly, future monthly payment obligations will cease at termination Energy. Technician you can terminate under certain circumstances to help Choice Max for us year I had similarly positive with. Our Michigan-based team of representatives is here to help create an account to someone. Replacement estimate call ( 313 ) 618-0647 2022 we 're currently experiencing system issues which may in... Experiences with their repairs of my refrigerator obligations will cease at termination out... Your payments, Service under this program will be denied they already fixed my furnace and air pump... Or create an account to get someone to fix furnace.It was fixed morning. Used Consumers Energy Appliance Service Plan for a rebate on a newly purchased?... Essential Care Plan with Consumer 's Energy to have the gas/electric put in our name Gold may... Be adjusted after this contract has been in effect for 12 months ask you!

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