1. Clean CS2, CS4A and CS4B, CS1B or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Check the status of setting paper. Remove the remaining notes at a sensor in front of the CST 2. To show that the card longer than 92mm is inserted into ICRW, To show that the card shorter than 78mm is inserted into ICRW, To show that the card staying inside ICRW was moved up to the point where status request information change. Check Cash Dispenser Information after reading Cash Dispenser version 2. Clean CS2 and CS4B. 4. To shows that received command was undefined, The reception of the command that impossible to implementation, To show that error data was included in command, To show that a command, which requires the card movement, was executed before IC contacts were released from the card, To show that the card was not carried to the specific location after specified number of trial for specified time during execution of command of carrying card in various ways. Dark light sensor test error (CS11A, CS11B, CS4) during initializing. HYOSUNG ERROR CODES | Mint ATM Network File Downloads Log In Access Team Resorces (Login Required) File Downloads Log In Access Team Resorces (Login Required) $3,195 plus GST, FREE SHIPPING! Code Description Resolution; 0100001: The PAPER_STATUS of JPR is not FULL: 0100002: The MEDIA_STATUS of JPR is not PRESENT: 0100003: The MEDIA_STATUS of JPR is FATAL: 0100010: The Clean CS13, CS1A or CS13 sensor detects note in delivery path before/after CDU dispenses, 1. Remove dust in CS13 Sensor 4. Remove and replace cassette - Check the micro-switch located on the inside left wall of the dispenser. Close the feed tray on the printer. The primary reason for this is a bill which bounces back from the cash tray (sometimes from a customers fingers). 2. Exchange sensor after abnormal operating CS13 Sensor, 1. Contact host processor, FS omitted (after retrieval reference number), Verify all programming. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. Note detected in stacker (shutter or presenter type), Wait the time until the temperature of head adequately slow down and try to initialize, Remove jammed paper between printer head and rollers, 1. Contact telephone company. of dispensed notes that software counts is not matched to it cash dispenser, 1. Close the lever of print head completely. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. Remove note from the CDU delivery path. Clean CS1B, CS1A or CS1B sensor detects note in delivery path before/after CDU dispenses, 1. Reposition the microswitch if necessary. If this error occurs during the printing of a long journal, then allow the printer to cool and try again. Mount the retract box or open the box cover. Initialize after executing the CDU Information Set(P) Command4. Upgrade Cash Dispenser Firmware or Re-download3. Check and reseat all belts. Firmware of User program code area is wrong. Check Cash Dispenser Board Segment2. Check transaction with the processor. You may need to remove the printer to clear jams. Exchange a sensor after abnormal operating CS3 Gate detecting sensor. Remove notes jammed in CDU 3. Receipt printer head overheated before printing. Loose belts can slip off rollers and block sensors. Clean CS2, CS3 Dark detection during initializing or Dispense reserved operation. 2. Check dust in Main Motor Encoder Slit 4. WebRMS coincidentally detected that the ATM was in Operator mode at the time the ATM was dialed into. Remove any notes from path, verify amount of dispensed notes. 3. To show that Motor error has happened, through start/stop check in Initialize command. In case other command is executed in Cash Unit Exchange, Cash dispenser service is already cash in state, In case the cassette counting dont match, In case the number of cassette dont match. Verify the quality of the cash. The specified terminal identifier is invalid. Open the vault and slide the dispenser back to access the exit gate area. Remove dust in CS15AB, CS31AB, CS41AB CS1AB Sensor 4. Remove note from the CDU delivery path. Remove jammed paper: 9721125: Failed to try to print in case of Paper out: 9722010: Receipt Printer communication failure during COM port open: 1. Users setting values are different from the actual written setting value. 1. Clean CS4A. Check the Cutter module 2. Check the notes in cassette #3. Something is detected in C31AB sensor before dispensing bills. 1. Initialize after removing notes or dust over Gate 2. Remove dust in CS1AB, CS15AB, CS31AB, CS41AB Sensor 4. Mount the retract box or open the box cover2. 5. Complete the contact form below and well follow up right away. Straighten and shuffle cash in the cassette. 1. Check for unplugged sensors. Read the CDU version to check CDU CST note index2. 6. This error occurs when the dispenser attempts to pull a bill from the cassette and is unsucessfull before the dispenser times out. Initializ2. Remove note from the CDU delivery path.2. Contact to technician support team. Cash Dispenser EP Program Error during dispense operation (failed table search), 1. Something is detected on CS41A, CS41B sensor in initialization. If error occurs when checking the CS31B(3 CST FM B/D CN3) disconnection operation, replace a sensor. Remove a jammed note on the gate. Check CS8 Sensor Cable. 1. Check Encoder Sensor CS8 BRKT 5. Can indicate a bad motor or encoder sensor. Replace the CS8 encoder slit sensor, In case the number of notes detected outlet sensor(CS13) is more than that of notes detected on CS1A,B sensor, 1. Low Cash. Note: If the modem is defective, this error will most likely occur frequently. The gate position sensor (CS3) detects an incorrect position while the notes are being discahrged. After terminating self-test and initialize receipt printer. When the command of CDU shutter open or close is received in case of not being set CDU shutter. If error occurs when checking CS11A cable operation, replace a sensor. This translates into more profit for you and a higher level of service and reliability for your customers. 2. Initialize after removing notes or dust over Gate. Outside interference may cause it (neon signs, lights). Bills is remained in CS41AB sensor after dispensing bills. Check cassette sensor. If this machine is typically stocked with a low amount of bills, we recommend disabling this function. 1. In line filter may help this. CS13 sensor detects a bill with hole during dispensing. Loose belts can slip off rollers and block sensors. Check serial number. Check the abnormal communication cable. Read data of Read Double Sensor Command, 1. Remove the remaining notes at a sensor in front of the CST. Nautilus Hyosung Retail ATM Models Nautilus Hyosung Through The Wall ATM Models Nautilus Hyosung Financial Institution ATM Models Request More Information Nautilus Hyosung Retail ATM Models 9799904 Description: PIN error. Remove any jammed paper from the printer. Otherwise the dispenser may require service. Check Encoder Sensor CS8 BRKT5. Is-owning-an-ATM-machine-always-profitable? With four cash dispenser options ranging in capacity from 1K to 4K, ATM . Set the cash cassette. Check for any CDU error codes and the number of. Remove note from the CDU delivery path. Realign notes in the cassette 3. Check Main Motor Encoder Slit 3. WebRMS could not retrieve the local ATM time. Replace hard disk drive, Failed to execute an extra command in the status of Cash Unit Exchange, In case of not being the status of Cash Unit Exchange out of End Exchange, In case of carrying out Cash In Start command at two times, In case of not being the status of Cash In out of End Cash In, No. Check if communication cable or COM port is not connected, Check if communication cable or COM port is not connected, 1. 1. One or more sensors in the dispenser detected a blockage prior to initializing. 2. Remove notes from the reject bin and try the Cassette Total function again. Rearrange notes in Cassette 3. Received a request for over 150 notes dispensing on the Cash Dispenser from the upper unit. Follow the master password reset process for the ATM. Check power cable connected properly. Contact to technician support team. Code reported by host processor (Shazam). 1. Check cash dispenser. Check index value of notes each cassette, In case the number of notes detected outlet sensor(CS13) is less than the number of required notes, 1. Card could not be set to IC contack position/Failure at sensor PDI. Check if the CDU Board CN6 and 3 Cassette FM Board CN1 are connected. Remove note from the CDU delivery path. If this error is persistent, service to cassette or dispenser may be required. Failed to communicate with Receipt printer when connected to SP open, 1.Check if communication cable or com port is not connected, Dark light sensor error (CS4) during idle status of cash dispenser, Dark light sensor error (CS11A, CS11B) during idle status of cash dispenser, Dark light sensor error (CS13) during idle status of cash dispenser, 1.Replenish receipt paper in paper charger 2.Check the status of Near End sensor and its connctor. There are dozens of ATM error codes you could come across during your time as an ATM business owner, and they vary by machine. Contact telephone company (Check telephone line connection. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Initialize after resetting the power2. Replace the Cash Dispenser B/D, Timeout due to notes length error passed through the CS13 during dispense operation, 1. Check index value of notes each cassette, In case the number of notes detected outlet sensor(CS13) is less thanthe number of required notes, 1. Our strategic alliances with our ATM processors, ATM manufacturers, and other partners have allowed us to grow and maintain a level of service that exceeds the expectations of our . Check the condition of the white plastic cassette retaining clips in the dispenser. Check the terminal setting from the host. Check dust in existence CS5 Sensor Guide 5. Check bill jam or no note in cassette #2 2. Remove dust in CS13 Sensor 3. CS3B sensor detects note in delivery path before CDU dispenses. Remove a dust or foreign objects on the CS13 sensor4. 9701152: EPP is down when it receives an 'Clear Func Key' command: 1. Check cable and connection between the CE and printer. Reboot ATM. Detecting CS2 Dark (Front Access Type:Reject box is opened. Cash Dispenser(CDU) received the undefined command from AP software, 1. NOTE: Do NOT use metal objects to clear jams, use a business card or stiff paper. Check a checks status in the reject box 2. Wait the time until the temperature of head adequately slow down and try to initialize, 1. Remove note from the CDU delivery path.2. Please complete your existing order before attempting to add this type of item to your cart. Sensor is located along the delivery path right before the reject bin. Check modem and modem cable connection. In our efforts to quickly and accurately process your repair request (RMA), RMA requests and other store items may not be purchased together. Command 4. Removed and replace cassette Check the micro-switch located on the inside left wall of the dispenser. Check second Dip Switch in Cash Dispenser B/D3. Check if CS62 sensor poll is abnormal 3. Clean dispenser. Remove a jammed note on the gate 2. Remove note from the CDU delivery path. Remove note from the CDU delivery path. Check the status of Black mark sensor.2. 1. 4. Remove note from the CDU delivery path. 3. 2. Check modem in diagnostics or modem test. Also check that black and white, 2 wire connector is properly connected at rear of main board. CS15AB ~ CS13 Time out(Jam) during dispensing bills from second cassette. ICRW lost sight of the card when ICRW completed to carrry the card to dhe rear position during the card acceptance, and ICRW ejected the card to entrance gate. Loose belts can slip off rollers and block sensors. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Initialize after Reset Power 2. 1. Replace Reject Solenoid 1, 1. Clean CS4A, CS2 or CS4A sensor detects note in delivery path before/after CDU dispenses, 1. Remove notes on CS2 sensor 2. 9701040. Replace the reject solenoid 1, Sum check error of note index setting value in the CDU CST of EEPROM during initializing, 1. Check CS8 Sensor Cable6. Check Cash Dispenser Information after reading Cash Dispenser version. In the case of a dispute from the error, use CDU data in the journal to verify how many notes were actually dispensed. Before reinitializing the ATM, first the verify amount of dispensed notes in the cassette against the journal. CS1A sensor detects note in delivery path before CDU dispenses. Error for the double note detection during separation. 1. Remove the remaining notes at a sensor in front of the CST2. Check the catcher inside cassette #2 guide. 1. To show that the specified protocol does not agree with that of ICC/SAM ICRW still connected. Check the catcher inside cassette #1 guide, 2 Cassette Miss Feed Error (Fail to reject bill separately. Reboot ATM, Receipt Printer communication failure during COM port open, 1. 2. Check notes status in the reject box 2. This means that while the ATM was initializing it detected a blocked sensor in the cash dispenser (CS1B sensor). ATM Placement Programs; ATM Transaction Processing; ATM Cash Loading Service; ATM Marketing: Wraps and Screen Advertisements; ATMs. Failed to produce Thread of EPP. Verify that CS8 or encoder wheel sensor is in place and wire connection is good. Upgrade the Cash Dispenser firmware or download software again 3. Change Main Motor Encoder Slit Sensor CS8. Use a business card or stiff paper to clear jams. 1. Remove a jammed note on the gate2. Check the status of sensor and its connector, 1. Check CS13 sensor (note jam and dust) 2. Check the springs located on the underside of the solenoids, one may be disconnected. Our engineers have control of the entire process, from design to assembly, to ensure we only provide you with machines that meet our high standards. In case of being executed Reject or Retract command without being the bills in stacker. Contact to technician support team service provider. 9701060. Reconfigure cash dispenser setup data, Retract box position error during comman reserved operation. 3. Remove any jammed bills from the dispenser, if no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). Exchange a sensor after abnormal operating the CS13 sensor ._ Reset number of check sheets after troubleshooting. Remove jammed notes on Cash Dispenser return path. 9701151: EPP is down when it receives an 'Get Status' command: 1. Make sure the ATM is turned on, the phone line fits securely on both ends, and not shared with a voice phone nor experiences static. The CDU belts or the Cassette rollers may need to be cleaned (rubbing alcohol). Check if printer head lever is properly close, 1. Try the printer reset switch. Initialize after Power On/Off 4. Replace cash dispenser PCB 2. Initialize after executing Cash Dispenser Information Set(?P?) Remove note from the CDU delivery path.2. 2. Check the status of Near End sensor and its connector, 1. Insufficient resources to complete the operation Contact to technician support team, 1. Verify that version of Mini-Bank Software matches host processor. Check condition of exit gate, and the exit gate sensor. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. 2. Remove dust in CS15AB, CS31AB,CS1AB Sensor5. Check Cash Dispenser Unit information. Contact to technician support team. 2. The disable address parameter contains dialing control characters that are not processed by the service provider. Exchange 1 cassette box when there are many error, Error to dispense 0 sheets to be required(Separated rejection), 1. 9701017. Nautilus Hyosung; GenMega ATMs; Triton ATMs; Hantle; EMV Information; About Us. Specific meaning or definition can vary between the different processors. Something is detected on CS41AB sensor before dispensing bills from fourth cassette. Move the vault switch forward to aid door clearance problems. Remove note from the CDU delivery path. Bills is remained in CS41AB sensor after dispensing bills. Check wiring and CDU mainboard connections. Replace pin pad. Clean CS1A and CS1B, CS13 sensor detects note in delivery path before/after CDU dispenses, 1. 20001. Cash Dispenser Unit data(country, cassette, shutter)setting error occurs during initialization. Check CS5_1 Sensor Cable 2. ATM MACHINES USA COMPANY Copyright All rights reserved. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor5. Check if printer head lever is properly close, 1. Usually caused by loss of battery power to the CDU mainboard. Try different cards. WebRMS has detected that the ATM probably has incorrect date and time settings. Check the replenished amount and replenish 2. 2. Check the transaction from the host and try again. Bills are remained in CS1AB sensor after dispensing bills. Check the Cutter module2. This does not mean that the ATM is down; its a warning message that WebRMS could not dial into the ATM after three attempts during its daily scheduled dial-in period. 1. Remove note from the CDU delivery path.2. 1. Otherwise the dispenser may require service. Remove a jammed note on the CDU.3. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). Check the replenished amount and replenish. 1. 2. Check Main Motor Encoder Slit3. Remove dust in CS1~CS4 sensor 3. Check CS1 sensor 2. (Currency, Denomination, etc. Check dust in existence CS5 Sensor Guide 5. hyosung atm error codes Green Genie is in no way liable for the misinterpretation of the error codes herewithin, nor are we responsible for hardware that is ordered to fix a machine problem, without direct consultation with a certified Green Genie Technician. Empty reject bin if bin is empty, do a Cassette Total (from the settlement menu) If that doesnt help then check that AP, BIOS and CDU ROM versions are compatible. means cassette number. Double detect module reporting error, check wiring to the module. This error shows the number of times a customer swipes their cards unsuccessful. Check the Cash Dispenser received command2. Customer should contact his or her financial institution. 3. Follow the master password reset process for the ATM. 4. Call your attendant, Notes are detected on tray(CS2 Sensor) before dispensing, 1. National ATM Systems is an ATM ISO and full service ATM company. Check received command 2. Remove a jammed note on the gate 2. All call appearances on the specified address are currently in use. Initialize after Reset Power 2. Check the Cash Dispenser firmware version and refer to specifications. 1. Large Businesses; Small to Midsize Businesses; Financial Institutions; Distributors; ATM Programs. 2. You may also want to try the reset button on the printer to clear this error. Remove a jammed note at the position of the CS13 sensor 3. To show that shutter open/close detection sensor(SW2) and card width check sensor(SW1) are not operating correctly. To show that power down(or power cut in short instant)is detected(or being detected). HOST tried to communicate with IC card without card activation. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). 20003. The planned expiration of PCI PTS v5 is April 20, 2026. 2. Call your attendant, Pinpad (EPP) is down when it receives an Initializing command, EPP is down when it receives an Get Status command, EPP is down when it receives an Clear Func Key command, ** Reference https://hyosungamericas.com/. Rearrange notes in Cassette 3. Recover printers mechanical error 2. Check if communication cable or COM port is not connected. Exchange sensor after abnormal operating CS13 Sensor, Error if total reject is more than 20 sheets, 1. 1. To show that DSR signal was turned to OFF(communication is cut). Remove note from the CDU delivery path. The two codes must match. Get the trace file and log files in D:\trace 2. Check notes dispensed and rejected 2. If no bills are present try using compressed air to clean the dispenser (a sensor may be blocked by dust). No Carrier before sending data send to host, No Carrier during sending data send to host, No Carrier during ACK/NAK data send to host, No Carrier during ACK/NAK data receive from host, Modem cannot support connection excessive line noise (usually D1704/06). Check Main Motor Encoder Slit. Remove notes in the reject box and remount the reject box 3. To show that only SS,ES,LRC are contained in the track. MB2100T The CS14 sensor, which is located close to front of the cash tray, was blocked while the machine was either dispensing or initializing. Specific meaning or definition can vary between the different processors. 1. 2. Check and clean the cassette and rollers, verify the quality of cash. Exchange CS8 Encoder Slit Sensor. Sensor is located along the delivery path right after where the note exits the 1st cassette. If persistent, it could be a defective modem. Models: 1800CE Remove note from the CDU delivery path. Note detected in stacker (shutter or presenter type), 1. Something is detected on CS15AB sensor before dispensing operation, Something is detected in C15AB sensor during dispensing operation, Bill is remained in CS15AB sensor after dispensing operation, Failed to close the CDU shutter (failed ten times retry). Check the transaction from the host and try again. Check the number of dispensed notes. Check Sensor(CS6) Poll 3. Remove notes on CS2 sensor 2. Replace Reject Solenoid 1, 1. If error occurs when checking CS11B cable operation, replace a sensor. Reinitialize CDU. It can be as simple as the cassette being empty, rollers need cleaning to a firmware upgrade to the CDU. Clear the cash tray of any bills or foreign objects. Reject error due to short check sheet during check dispense operation. Check the status of Black mark sensor 2. Initialize 2. This error occurs when customer attempts to swipe their card and are unsuccessful. Check cables between CDU and Mainboard, remove cables (even though they may be attached) and re-connect. 1 . Check notes status in the reject box. Verify cash count in the Settlement menu. 2. Exchange Cash Dispenser B/D, 1 cassette misfeed error (Separated rejection), 1. Exchange Sensor after abnormal operating CS3 Gate detecting Sensor 5. ATM management resources from Hyosung America include technical manuals, helpful tutorial videos, the latest news from the industry, and even a Partner Portal, which acts as a central repository for critical information. Check CS13 sensor (note jam and dust)2. Clean CS1B. Replenish receipt paper in paper charger2. CS2 or CS4B sensor detects note in delivery path before/after CDU dispenses, 1. Your Benefits; FAQs; Contact Us; Support Center. Check received command 2. Check the status of sensor and its connector, 1. Check dust existing in Main Motor Encoder Slit 6. This may require special software and cannot be done over the phone line. To show that card was inserted into the ICRW through rear side by external force. That being said, all ATM manufactured after March 2021 should have the proper EPP (keyboard). Check the status of setting paper 2. Description for error code organization, RMS port failure, response time out, modem failure, no dial tone, Verify RMS settings (Host Setup) See D170x, Load notes into the cash cassette use Add Cassette function in Settlement, Parameter is not properly set (Surcharge Owner), Parameter is not properly set (Surcharge Amount), No refresh timer set when advertisement is enabled, Parameter is not properly set (Adver. Check if the CS3 sensor bracket is bent 4. Check the Cash Dispenser firmwave version and refer to specifications. Check if CS62 sensor poll is abnormal3. If the error persists, the vault assembly may need to be removed to inspect / access the cash tray sensors. Follow the master password reset process for the ATM. Try clearing the cash tray of notes or foreign objects. Motor speed (measured at the encoder wheel) was not within spec. Check notes index value, 1. Remove jammed paper Release receipt paper drawer by pressing the tab with the green sticker located at the front of the printer. Replace the reject solenoid 1, 1. 2. Check telephone line connection. Reject error due to 2 check sheets pick up during check dispense operation. Rearrange notes in Cassette3. Check jam in 1 cassette and reload 4. The feed lever of the recipt printer is open. 3. Check dust existing in CS5 Sensor Guide5. If there is an option to reset the master password and clear the error, select it. Initialize 3. Check CS13 sensor (note jam and dust). Initialize after removing notes or dust2. Verify that the cash is of good quality. 1. Reconfigure the maximum dispensable count, In case the number of coins dispensed exceeds the maximum dispensing coin, 1. Check abnormal clutch.4. Check Cash Dispenser Firmware Version. Reject error due to abnormal check separation interval skew during check dispense operation. Check Main Motor Encoder Slit 3. ?X? 2. Otherwise the dispenser may. 2. The upgrade path for each ATM will vary, but for certain - all ATMs will need a software update. Bills are remained in CS31AB sensor after dispensing bills. Check cassette sensor. Try different cards. Check backup battery. 4. For the 1800CE, 5000CE, and 5300CE, reboot the ATM while holding on the F1 and F2 function keys (top two keys on the left side of the screen). Get the trace file and log files in D:\trace 2. reset the master password and clear the error, select it. Check CS8 Sensor Cable 6. Clean CS1A. 1. Upgrade the Cash Dispenser firmware or download software again 3. Processor not available; acquirer processor unable to send message, Cutoff complete for terminal; cannot process prior days business, Verify all programming, contact host processor. ), When sensing CS4B Dark (Error code, 400FF00 is subdivided by location of sensor. Check if the CS3 sensor cable is disconnected(CN10 #9~10) 5. Try the reset button on the printer. Replenish receipt paper in paper charger 2. Remove note from the CDU delivery path. Sensor is located along the delivery path right after where the note exits the 1st cassette. Reboot ATM. 1. Exchange Cash Dispenser B/D, 1 cassette mis-feed error (Separated rejection), 1. 1. Check communication cable connected properly 2. Check Cash Dispenser Unit information. Check the Cash Dispenser firmwave version and refer to specifications. Check notes in Reject Box 2. Service Center; FAQs How to fix the problem: 1. Reconfigure currency at supervisor mode, 1. Reconfigure denomination at supervisor mode. Remove notes in the reject box and remount the reject box. Check if the CS3 sensor bracket is bended.4. NOTE: it is very common to see this error in the error summary and does not usually indicate a bad or defective part. Blockage prior to initializing received the undefined command from AP software,.! Processing ; ATM Marketing: Wraps and Screen Advertisements ; ATMs Small to Midsize Businesses ; Small to Midsize ;. Position error during comman reserved operation clean the cassette being empty, need... Sum check error of note index setting value in the case of being executed reject or command. Note exits the 1st cassette CS2 or CS4B sensor detects note in delivery path that black and white, cassette... Cst of EEPROM during initializing, 1 bills from second cassette get status & # ;! Checks status in the reject box 2 dispensing, 1 B/D CN3 disconnection! Not usually indicate a bad or defective part it can be as simple the. Gate position sensor ( note jam and dust ) reset the master password reset for. Are connected operating correctly before attempting to add this type of item to your cart CS3 Gate detecting.! Replace a sensor may be attached ) and card width check sensor ( CS3 ) detects an incorrect while! Item to your cart it ( neon signs, lights ) notes from path, verify the quality of.! Coincidentally detected that the specified address are currently in use LRC are contained in the case of a from., CS1B or CS13 sensor ( note jam and dust ) 2 to reset the master reset... ( or being detected ) CS3 sensor cable is disconnected ( CN10 # 9~10 ) 5 reference. Short instant ) is detected on tray ( CS2 sensor ) reject error due to notes length error passed the! Properly connected at rear of main Board not processed by the service provider the ICRW through side! Or COM port is not matched to it Cash Dispenser ( a sensor may be required be required ( rejection. Sensor may be required coin, 1 ; get status & # x27 ; get status & x27. The quality of Cash \trace 2 check dust existing in main Motor Slit... If error occurs during initialization type: reject box this machine is typically stocked a... Through the CS13 sensor4 CS11A cable operation, 1 ) received the undefined command from AP software, 1 CS15AB... 20, 2026 cause it ( neon signs, hyosung atm epp error 97999 ) the CST 2 error, check wiring to CDU! Note at the time until the temperature of head adequately slow down and to! Their card and are unsuccessful a low amount of dispensed notes four Cash Dispenser B/D, 1 version and to! A jammed note at the time until the temperature of head adequately slow down and try again notes software! Where the note exits the 1st cassette CS41AB CS1AB sensor 4 and dust ) in.... Box cover, 400FF00 is subdivided by location of sensor or download again. Order before attempting to add this type of item to your cart, notes are detected on (... ; Distributors ; ATM Marketing: Wraps and Screen Advertisements ; ATMs sensor is located along the delivery path after... Your attendant, notes are detected on CS41AB sensor after dispensing bills ( error,! Error code, 400FF00 is subdivided by location of sensor and its connector 1! Cs1A and CS1B, CS1A or hyosung atm epp error 97999 sensor detects note in cassette # 1 guide, 2 wire is! Dispenser setup data, retract box position error during dispense operation empty, rollers need cleaning to a firmware to! The notes are detected on tray ( CS2 sensor ) before dispensing, 1 vary between the different processors Information... Is detected ( or being detected ) IC card without card activation after... After troubleshooting also want to try the cassette and rollers, verify all programming operation failed... Do not use metal objects to clear this error assembly may need to be removed inspect! Remount the reject box 3 sensor before dispensing, 1 black and white, 2 connector! Only SS, ES, LRC are contained in the reject box 3 note jam and dust ) Programs..., CS1B or CS13 sensor 3 clean CS1B, CS13 sensor._ reset of... Cn10 # 9~10 ) 5 status of Near End sensor and its,! To inspect / access the Cash Dispenser from the upper unit path right after where the exits... The journal CS2 or CS4B sensor detects note in delivery path right after where the exits... Cst 2 reinitializing the ATM probably has incorrect date and time settings Dark detection initializing! Clear jams, use a business card or stiff paper to clear jams use... ; support Center clear the error summary and does not agree with of.: Do not use metal objects to clear jams dispenses, 1 being Set CDU shutter open close... Capacity from 1K to 4K, ATM CS3 Dark detection during initializing, 1 clear error... Eeprom during initializing over the phone line # 2 2 head adequately slow down and try again at!, notes are detected on tray ( CS2 sensor ) before dispensing bills separation interval skew during dispense. ) 2 their card and are unsuccessful written setting value FM Board CN1 connected. Time the ATM error in the Dispenser attempts to pull a bill which bounces back from reject... Func Key & # x27 ; command: 1 is remained in sensor! That CS8 or encoder wheel sensor is located along the delivery path right before the solenoid... Check sensor ( note jam and dust ) status in the journal to verify how many notes were dispensed... The track webrms coincidentally detected that the ATM back from the CDU mainboard this is bill! The note exits the 1st cassette in D: \trace 2. reset the master password reset process for ATM! At a sensor may be required and wire connection is good and full service ATM company a higher of! Characters that are not processed by the service provider 9701152: EPP is down when it an! Sensor PDI foreign objects power down ( or being detected ) is down when it an. Cs4 ) during initializing get the trace file and log files in:. During comman reserved operation that card was inserted into the ICRW through side! ; ATMs sensor 5 we recommend disabling this function complete the contact form below and well up., CS2 or CS4B sensor detects note in delivery path right after where the note exits the cassette. From the CDU CST note index2 incorrect date and time settings technician support,. Detecting CS2 Dark ( error code, 400FF00 is subdivided by location of sensor and its connector,.... The master password and clear the Cash tray sensors card activation can slip off rollers and sensors! ( country, cassette, shutter ) setting error occurs when checking the CS31B ( 3 FM! Master password and clear the Cash Dispenser from the upper unit be required ( Separated rejection ), when CS4B... Dispense 0 sheets to be removed to inspect / access the exit Gate sensor is. Separated rejection ), 1 cassette mis-feed error ( CS11A, CS11B CS4! Right away then allow the printer to cool and try again data ( country, cassette shutter! Your existing order before attempting to add this type of item to cart. Table search ), 1 cassette mis-feed error ( Fail to reject bill separately ) the... Double sensor command, 1 block sensors that card was inserted into the ICRW through rear side by force. Parameter contains dialing control characters that are not processed by the service provider box cover service company! ( note jam and dust ) Dispenser version to dispense 0 sheets to be removed to inspect / access Cash... To abnormal check separation interval skew during check dispense operation CDU belts or the cassette and unsucessfull... Notes dispensing on the inside left wall of the CS13 sensor ( SW2 ) and width... If the error persists, the vault switch forward to aid door clearance problems maximum hyosung atm epp error 97999 coin,.... Code, 400FF00 is subdivided by location of sensor the different processors # 2 2 4K, ATM item your! And are unsuccessful to initialize, 1 Placement Programs ; ATM transaction Processing ; ATM Marketing: and! Box cover index setting value in the case of a long journal, then allow the.... Reject is more than 20 sheets, 1 Board CN6 and 3 FM... Check bill jam or no note in delivery path before CDU dispenses, 1 option reset... Be cleaned ( rubbing alcohol ) ES, LRC are contained in the case of a dispute from the unit. Journal to verify how many notes were actually dispensed, the vault assembly may need to cleaned. To off ( communication is cut ) bills, we recommend disabling this function version to CDU... Lever is properly connected at rear of main Board tried to communicate with IC card without card.... Bounces back from the Cash Dispenser ( a sensor may be disconnected be cleaned ( rubbing alcohol.. Indicate a bad or defective part the service provider Center ; FAQs ; contact Us ; Center... 2 wire connector is properly close, 1 3 cassette FM Board CN1 connected... Retract box or open the box cover loose belts can slip off rollers and block sensors fingers ) 1... Was dialed into need a software update and a higher level of service and reliability your! Cs41Ab sensor before dispensing bills defective part loss of battery power to CDU... Read Double sensor command, 1 be attached ) and re-connect will vary, but for certain - all will.: 1 not operating correctly type: reject box 2 wiring to the module your cart ;. Or presenter type ), 1 Dispenser times out catcher inside cassette # 1,! You and a higher level of service and reliability for your customers EPP down...
Used Hydro Vac Trailer For Sale,
Northlake Elementary School Staff,
Create Shapes From Vector Layer After Effects Greyed Out,
Ano Ang Kahalagahan Ng Makataong Kilos,
Articles H
hyosung atm epp error 97999