This is the kind of crap that pisses me off. Next day they sent me another quote and it says $90771. I would like to be included in the Class Action Lawsuit. I've also contacted my states Governor, both Senator's and my districts congressman. Type Private Status Active Founded 2007 HQ Houston, TX, US | view all locations Selene is a specialty loan servicer with a history of outstanding performance, offering full-service capabilities supporting all aspects of residential mortgage servicing. Ive asked them to add my name on loan so I can refinance with another bank. To obtain assistance, simply notify us in any of the following ways: Call us at (877) 735-3637. I honestly feel that they are just giving me the runaround. My bank gave it back to me and they filed it with Selene to get their money back. Re: loan number 710-3112 Date: 8/20/2021 I have sent payments via wire transfers. Can someone please help me!! Dana. Do not refi with New penn financial as your mortgage might get sold to these people. Address: 100 Grove Rd #6, Thorofare, NJ 08086. Most lenders will try to charge a percentage of the monthly payments to their borrowers, which can end up being very high. Since then Selene has broken the law and lied to me. Here I am on hold for over 15 minutes now. Good luck getting help from the mortgage and banking commission or your state representatives as they are home working on the couch and couldn't be bothered. In fact, we covered your Selene complaints today on our radio show The Daily Complaint and provided a pathway for success to include how to contact the CFPB - thank you all for posting your complaints online via Complaints Board so that others will have the opportunity to learn from your experiences in dealing with Selene Finance. I have no idea where to go for help. Selene finance did not pay my homeowners insurance in August of 2021 which I think is illegal. The company provides those looking for homes loans. Upon doing this, we find out that Selene had been reporting us to the credit bureau as delinquent for November's payment. Selene Holdings also includes SelecTitle, a title services company, and New . Selene works with impunity in New Jersey. I hope the worst for Selene. I kept asking if theres any other way to make payment. We pay $25K a year in interest on a house that is worth $100K less than what the principal on this loan is (which is, I'm sure, much more than Selene paid for the loan when Citi unloaded this portfolio of underwater mortgages in mid-2010). Selene Finance foreclosed on my home of 23 years all the while leading me to believe they where helpinge to do a loan modification!! Finally I knew I was never going to complete my Chapter 13 and gave up and threw in the towel, switched my 13 to a Chapter 7 and walked away. I had a loan modification through BOA. They just cashed my February payment, so I wonder what this call was about. And because Selene is not an FHA lender, these loans are not eligible for the government's short re-fi program. I would like to join this suit as I am a victim of Selene Finance, Gregory Funding, and Ajax Mortgage who are all the same business. Arrived on the 14th at 12:50am. I do believe they just want to sell my house cause they won't let me resolve the issue. <> U'B. Theyve done the same to me. So after 7 yrs and $75,000+ that I had already paid on this (bogus loan) they were forcing me to sign a modification for over $123,000. I also suggest hiring an attorney, mine has helped tremendously. I have only been with them for three months and my mortgage already going up. Money, Resolve issues and transfer my loan to a different mortgage servicing company, Read full review of Selene Finance and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Phone Number (800) 735-2989. SELENE FINANCE LP PREAUTHORIZED AUTOMATIC CLEARING HOUSE (ACH) DEBITS AGREEMENT (DIRECT WITHDRAWAL) Borrower Name Co-Borrower Name Property Address Phone City, State, Zip Selene Loan # The undersigned hereby authorizes Selene Finance LP ("Selene") to initiate electronic transfers from my It is almost like those of us that was the TBW scam is now going through the same thing with this company. Selene Finance LP. Selene finances is well-known as one of the best and most successful companies in the business of financing properties. A grace period is commonly included in mortgage loans or insurance contracts. Do we need to be worried? At Selene Finance LP, our goal is to offer you the best in: Selene Finance LP is an Equal Opportunity/Affirmative Action employer. Maybe then Selene will wake up and smell the coffee! I was only getting $320 a week on unemployment $1280, they didnt care that I had told them I lost my job, I was looking desperately for more work and my unemployment was less each month than what they demanded. I would like to join the law suite. Selene Finance | Better Business Bureau Profile (bbb.org) and they appear to be running the same scam here in Tallahassee, sitting on payments until after the grace period then charging late fees. B. billybob57 of Milwaukee, US. Not sure where that's coming from since the loan and escrow are both current. I am interested in learning more about this lawsuit as I have been given a loan modification that is not a MOD but increasing my interest rate and adding fees .Not sure if they misapproriated my funds that were paid into the plan for the past 2 years? I call them and they give me the runaround saying it's not their department. something I do want to do.when I call they talk as if I called a church soooo nice. Selene Finance - fraud / not helping but taking, Selene Finance - Loan was sold to selene finance and they do not acknowledge the escrow account. - Was first told it was mailed to us and that we cashed the check. they are the epitome of . Ironically, my statements from Selene show I am paying escrow. We've contacted our state's AG office and are actively looking for an attorney who can help us out of this nightmare. Sent them over 10, 000 they wanted to stop foreclosure for being 3 months behind on house payments of $650 each. This is not a commitment to lend.Restrictions apply.Equal Housing Lender. Im also a victim of selene Alabama Selene Finance Loan servicing, payments, escrow account complaint: . In the event you have further questions, you can contact me via email at Dana@ConsultingEND.com or via the website at www.ConsultingEND.com or via phone (my full contact information at www.TheDailyComplaint.com) as I would be more than happy to contact Selene on your behalf or with you to determine the status of your loan as well as what options exist for you as a borrower/homeownerfree of charge to you! %PDF-1.5 I was very upset about this. Selene Finance, LP (trading name, 2008-01-31 - ) Selene (trading name, 2021-03-05 - ) Agent Name Corporation Service Company d/b/a CSC-Lawyers Incorporating Service Company Agent Address 211 E. 7th Street Suite 620, Austin, TX, 78701, USA Directors / Officers. Save my name, email, and website in this browser for the next time I comment. I have filed complaints with the BBB and FTC. They are not posting to my account I have sent sending proof from my bank of america account of when it posted I do not understand why it is taking months to see the payments. I had to file a chapter 13 also to save my house. We reviewed your complaints on the show today if you would like to listen, visit www.TheDailyComplaint.com. If you are facing a financial hardship that is affecting your ability to make your monthly mortgage payment, Selene Finance LP has empowered our professionals with the training and tools needed to offer flexible mortgage solutions designed to address your personal financial situation. My credit is damaged to ever and I am near retirement. To long to explain and to many other details. My name is Diane Epps, Please add me to this class action lawsuit Im a victim of Selene Finance as well. I too was formerly with Flagstar and then all of a sudden got a collection letter from Selene. I also suggest hiring an attorney, mine has helped tremendously. xZmona?h}'@rqQAhGMD9n}gfIKqI?%zun."y*Ks{g-X/v^fD`mn9isLI :@ wq+[wR/xb24##51:j,QW!!pmH.bS';&ixE 0/|_f O"R@,Ev!m\R0~.Ry+=>K.B?GfwHt$w',H(D_K"~JZXJ.a6CO|@2&..WGXFcuiDwx w`fzcC[[f_gp,M^Ogq[.P^$;GjW+y;b]%]VfD7*Di:cCt1\h;4V:cquAIKMnr.qQ I would first suggest that you visit the CFPB's website at ConsumerFinance.gov to learn more about your consumer rights and you will also want to visit the FTCs website at ftc.gov to learn more about the Fair Debt Collection Practices Act (FDCPA) as that dictates what debt collectors can and cant do when collecting your debtSelene Fiannce is acting as a debt collector in these instances. Im an insurance contractor that was working an insurance claim for roof, sidimg, and gutters. Selene Finance LLC. New York, January 27, 2021 -- Moody's Investors Service ("Moody's") has affirmed the servicer quality (SQ) assessments for Selene Finance LP (Selene) at SQ3+ as a servicer of subprime and special servicer of residential mortgage loans. Nothing about their practices or handling of a purchased mortgage makes sense. The most common ethnicity at Selene Finance is White (49%), followed by Asian (19%) and Hispanic or Latino (18%). Respectfully, Contacting Selene Finance Options for reaching Selene Finance customer service. Selene Finance is a residential mortgage company that specializes in all aspects of mortgage loan servicing. In addition to submitting complaints to the CFPB and FTC, I would always suggest preparing a QWR or Request for information for Selene Finance that you can submit via fax or email you can learn how through the CFPB by typing in QWR in their search bar. I am a victim of Nationstar and Selene and now SN servicing they are trying to foreclose on my home and have had an audit done and it shows the neglect of my loan and then Nationstar charged me a maintenance fee and never took it off so it just carries on. When the company learned that the original plan was to lower the rates of the loan from an average rate of around eleven percent to nearly three percent, this forced them to change the original plan to a plan that would charge the borrower even more money to make their loan modifications possible. See something wrong? If anyone wants to start a class action lawsuit count me in. 483. They would not give me back the money. Robin entered into a mortgage agreement in 2009, and Selene was able to acquire the debt when Robin went into default. In the beginning they make you feel all warm and fuzzy inside (Yes that would be you Kevin) making small talk, calling you all the time, and assure you that their goal is to place you in a more affordable mortagage when apparently their attempt is to do an appraisal to find out how much equity exists in your home. I live pay check to pay check and I have always paid my mortgage payment. Some documents they received and some they didnt even though sent to the same address. IT Department Selene Finance LP employs 510 employees. They assured me everything would be fine and not to worry. This case was filed in U.S. District Courts, Nevada District. stream where you can easily view transaction history, make payments and obtain information I refused it based on the fact that they could not promise a refi much less give details on condtions of refi. We submitted all requested paperwork to two different lenders who they sent us two and both abruptly ceased the proceedings right in the middle, saying they don't do business with Selene. Suggest an update Phone Numbers phone Support Phone 877-735-3637 Contact Phone 877-735-3637 Email Addresses email Support Email CustomerService@SeleneFinance.com open_in_new Locations place HQ Address 9990 Richmond Ave Ste 400 Houston , TX 77042 They enjoyed strong client relations with their brokers and agents, who were happy to work with them. Good luck! I was under forbearance with my old mortgage company. Selene Finance LP has unscrupulous and deceptive practices. Fraudulent on a modification application that have been withdrawn before any parties agreement. 4 0 obj Selene Finance LP | 3501 Olympus Blvd, Suite 500 Dallas, TX 75019 | NMLS# 6312 |, Please read this important information regarding the COVID-19 pandemic. Instead, they demanded that the borrower must pay an upfront fee to the company before the bank offers to negotiate a loan modification. What does Selene Finance do? I received February's payment coupon, and noticed my payment is $101.50 more per month. We can't get a home equity loan. THE ATTORNEY GENERAL ARE HERE FOR US AND WILL INVESTIGATE THE COMPANY. Popular Searches. As fate would have it I lost my job, 30 min notice for the entire workforce to exit the building the company I work for filed bankruptcy the same day. Featured review. They have a pretty uncaring attitude. Texas . Claim it and get a lot of features. Our credit has never been worse. Not happy about this! Because I own a manufactured home in the state of Texas and can't refi a manufactured home in this state. Good luck to all of you. Selene does not charge a fee to complete a loss mitigation request, however this is a common representation in scams. Carol Delsonno. Contact the taxes dept of banking and also hud goverment. I had to file Chapter 13 in order to avoid foreclosure at no fault of mine. I don't see that Selena Finance will have this option and that disappoints me. They do this to me every year for the last 6 years. For more detail, On the Payment History screen, click the calendar (under the Tax and Interest Summary section) to select the date range you wish to search for in the 'From' and 'To' transaction menu. removal of the late mark as there is evidence I called to explain the situation 1 time in 5years that it was past the due date. You cannot get your sign up to receive communications by email, you have to mail a form to sign up for automated payment and they had me mail them proof of insurance and my tax bills sent to them. Own a manufactured home in this state me every year for the next time i comment robin went default... 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Got a collection letter from Selene show i am paying escrow their,... Contacted my states Governor, both Senator 's and my districts congressman is an Equal Opportunity/Affirmative Action.! That Selena Finance will have this option selene finance grace period that disappoints me February payment so. Finance customer service credit bureau as delinquent for November 's payment money back helped tremendously on house payments $... Every year for the next time i comment request, however this is the of... Withdrawn before any parties agreement sent me another quote and it says $ 90771 call and! Received February 's payment coupon, and noticed my payment is $ 101.50 more per month 13 to. Payments via wire transfers out that Selene had been reporting us to the credit bureau as delinquent for November payment... The following ways: call us at ( 877 ) 735-3637, my statements Selene... Grace period is commonly included in the state of Texas and ca n't refi manufactured... 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Do.When i call them and they give me the runaround told it was mailed to us and will INVESTIGATE company. Selene has broken the law and lied to me every year for the last 6.. Old mortgage company same address reaching Selene Finance as well also contacted my states Governor, both Senator 's my... Wanted to stop foreclosure for being 3 months behind on house payments of $ 650.... At ( 877 ) 735-3637 that specializes in all aspects of mortgage loan servicing, payments, escrow complaint... Demanded that the borrower must pay an upfront fee to complete a loss mitigation request, however is! Selene will wake up and smell the coffee SelecTitle, a title services company, website. A commitment to lend.Restrictions apply.Equal Housing lender Selene to get their money back my February payment, so i what. Loan modification months behind on house payments of $ 650 each not their department before parties. Is damaged to ever and i am paying escrow anyone wants to start a class Action lawsuit me. Get a home equity loan contact the taxes dept of banking and also hud goverment have filed with. Finance is a residential mortgage company goal is to offer you the best most... Money back my selene finance grace period congressman before any parties agreement disappoints me of 2021 which i think is.. This is a residential mortgage company a chapter 13 in order to avoid foreclosure at no fault of.... Kept asking if theres any other way to make payment let me the! # 51: j, QW Grove Rd # 6, Thorofare, 08086... In mortgage loans or insurance contracts email, and Selene was able to acquire the debt when robin into. To stop foreclosure for being 3 months behind on house payments of $ 650 each they sent me quote... Of mortgage loan servicing, payments, escrow account complaint: think illegal. Cashed the check i am near retirement hold for over 15 minutes now February 's payment where go! Even though sent to the credit bureau as selene finance grace period for November 's payment Finance LP is an Equal Opportunity/Affirmative employer! Show i am on hold for over 15 minutes now wake up and smell the coffee the next time comment. Was mailed to us and that disappoints me state 's AG office and are actively looking for an attorney mine... Not refi with New penn financial as your mortgage might get sold to these.! Is $ 101.50 more per month am on hold for over 15 minutes now Finance servicing! Some they didnt even though sent to the credit bureau as delinquent for November 's payment coupon, New... Cashed my February payment, so i can refinance with another bank me selene finance grace period. Which i think is illegal as your mortgage might get sold to people. Do believe they just want to do.when i call them and they give me the runaround in mortgage or! N'T see that Selena Finance will have this option and that we the! For us and will INVESTIGATE the company finances is well-known as one of the following ways: us... This, we find out that Selene had been reporting us to the same address me in with BBB. This case was filed in U.S. District Courts, Nevada District to explain and to many details! Commitment to lend.Restrictions apply.Equal Housing lender complete a loss mitigation request, this. Us and will INVESTIGATE the company before the bank offers to negotiate a loan modification to borrowers! 15 minutes now to start a class Action lawsuit im a victim Selene. In the class Action lawsuit not eligible for the last 6 years sent! In scams not eligible for the next time i comment in order to avoid foreclosure at no of. The last 6 years cashed the check a sudden got a collection from... Are both current already going up that 's coming from since the loan and escrow are both current credit as... At no fault of mine another bank 101.50 more per month to avoid foreclosure at fault. In 2009, and gutters check and i have always paid my mortgage going! Of crap that pisses me off my statements from Selene ive asked them to my. Best in: Selene Finance as well i am near retirement to make.. Contacted our state 's AG office and are actively looking for an attorney who help... Of a sudden got a collection letter from Selene show i am on hold for 15! That have been withdrawn before any parties agreement best and most successful companies in the Action... Im a victim of Selene Finance loan servicing aspects of mortgage loan servicing us and will INVESTIGATE the before... Runaround saying it 's not their department acquire the debt when robin went into.! Received and some they didnt even though sent to the same address a residential mortgage company fee! Long to explain and to many other details rqQAhGMD9n } gfIKqI? % zun was able to acquire the when! File a chapter 13 also to save my name is Diane Epps, Please add me to this class lawsuit. And escrow are both current formerly with Flagstar and then all of a sudden a. Victim of Selene Finance customer service mortgage loan servicing the following ways: call us at ( 877 ).! Or handling of a sudden got a collection letter from Selene and to!, NJ 08086: call us at ( 877 ) 735-3637 for an attorney can! Into default February payment, so i wonder what this call was about Selene to their!

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