Overall this was a much better Ventouris Ferries runs regular crossings from Bari, in southern Italy, to mainland Greece and the islands of Corfu and Sami.. By booking in advance with Direct Ferries, you can save on your 2023 Ventouris Ferries sailings:. Route: Santander -to- Portsmouth aboard the Galicia (11.12.2022) Calais & Dunkirk - Dover. Full payment is required if booking within 60 days of travel. We hope that despite your disappointment you are looking forward to your crossing.Kind regardsLeahBrittany Ferries, BOOKING REF JN91720 Travel on 26/3/23SANTANDER/PORTSMOUTH SAILINGI have been a regular customer over a number of years travelling Portsmouth/Plymouth to Santander for a winter stay in the Algarve. Usually, you can cancel your ticket within 24 hours of booking to get a full refund. We had a 4 berth cabin for two. Its not a secret that the Spanish love the northern part of their country in summer. However I look forward to sailing with Brittany Ferries as I have for the past thirty years or more. But what annoys me is having altered your crossing if you need to pay extra, you pay there and then.But what if your crossing is now cheaper? I have called, emailed, used resolver to contact and initiated a charge back on credit card for cancelled crossing after being told it would be refunded within 10 days. Cancellation Fee: 50% of price of ticket or deposit if greater : Cancellation Fee: 25% of price of ticket or deposit if greater . Although we tried a number of different approaches, the poor feedback, in conjunction with an unacceptable amount of food waste, has led to the change. Minimal space in the cabin but its We travelled home on the new ship Salamanca from Bilbao. We've paid the 127.50 deposit and remaining 75% is due to be paid on 12th May. Walking around the ship during the journey I was surprised to see a swimming pool, two cinemas , shops, restaurant etc. Simply Business Cancellation policy (Explained), Home Bargains Return Policy (Brief Description), Free amendments up to 2 weeks prior to outward sailing. FERRY ONLY. These tickets require a 50% deposit at the time of booking, which is non-refundable. I have emailed on the 28th May - no reply. At the recent British Travel Awards, Brittany Ferries was named Best Travel Company for Family Holidays. The self service restaurant food was adequate but the choice of cold drinks was poor. Do it as soon as possible as I think there may be penalties for late changes - ringing them may be best. We have booked a return ferry crossing to Santander on a flexi ticket. by ondine warhol / Friday, 17 December 2021 / Published in cobra king forged tec iron set. First we were not advised that you had to make a reservation at the main restaurant. . Copyright 2022. When amending a booking the ferry changed back to the original booking so I may have been charged twice for the amendment I have made - why cant amendments on other pages stay as they are? Date: Monday, 2 January 2023 00:00 Source: Ventouris Ferries. Our flex ticket to be used on 1 September has been moved about 4 times the only additional cost being the difference in ticket prices. Also purchased flexi ticket six days later you gave free upgrade when booking. Revenue impacts the experiences featured on this page. We had a 4 berth cabin for two. Bring a dish to pass and your appetite to the final pot luck dinner of the season. Just been offered a free bottle of water, due to EU regulations apparently. Every ship has a choice of accommodation to suit your budget. If you can't get a refund, you might need to file a chargeback on the card you used to pay for the tickets. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Brittany Ferries is known for its ferry and cruise service between several European nations. Verification can help ensure real people write reviews about real companies. The view as you leave Poole on a sunny morning is amazing passing Brownsea island and the Dorset coast. Adria Coral 600SL. I am glad to hear it came up to your expectations!Take care and hopefully, see you again soon. It's just all a little confused (as are the ticket options). Easy to book; strange that we could only book one seat despite being a couple and could not book a 2 berth cabin with window. for the first time since covid travel restrictions. That's why they're offering Free Flexible Ticket Upgrades* for travel between now and 31 October 2023. I will send you the link below:https://www.brittany-ferries.co.uk/information/terms/general-ferry-booking-terms#amendments-by-youPlease accept our apologies for your dissatisfaction with our administration at this current time. Its deplorable customer service. You just know when you book tickets that youre in safe hands. Kind regardsAlison. To minimise the risk of any cross communication, we will leave any further correspondence to be done by them (28 working days response time). Shower curtain black. For the best family adventure just add a Brittany Ferry crossing. This is the version of our website addressed to speakers of English in the United States. Everything went smoothly and covid aware, Good Afternoon JohnCracknellIt is great to hear that you enjoyed your recent sailing on Pont Aven to Santander. We are responding to emails and the current response time is 14 days. I booked a Standard Ticket allowing 60 days notice of change etc. The ribs dry and stringy. Our phone lines are being answered, but currently there is about a 30 minute response time.We will respond to emails, but unfortunately 14 days is our expected response time. For more assistance, you can contact the various departments by using the following Contact Details: Reservations and Enquiries: Call 0330 159 700 or reservations@brittanyferries.com. Since the end of March I have called this number 3 times every day but 10 times every day for the first few days. Please accept our apologies. Overall this was a much better We have helped over 300,000 people with their problems. We had no knowledge whatsoever about taking our three dogs with us on the ferry, and although clearly we were very late in booking, albeit for a May/ June holiday, Jason, your advisor was exceptionally tolerant and talked us through all our options providing many good alternatives for us to think about. Some ticket classes are more flexible than others, so it's important to be aware of this while booking. Please note, like most major transport companies today our pricing changes with demand and so naturally during peak periods, or on sailings where demand increases, our prices can vary.I hope that despite your disappointment you are looking forward to your crossing. Brittany Ferries offer different types of tickets to its customers. Over the course of five years, I have been to numerous places, experienced different means of transportation, and stayed at different properties. No contact. We travelled from Plymouth to Santander, Spain on the Pont Aven. Decided to try the Roscoff to Plymouth ferry for the very first time. It may not display this or other websites correctly. A full refund is granted if you cancel within 24 hours of booking. We travelled outward on a day crossing and back overnight on the the Poole to Cherbourg route. It goes against our guidelines to offer incentives for reviews. How lovely it is to see our passengers sailing once more and going to Spain. . Stupidly I cancelled my booking for a trip on the 1st May having heard President Macron's orders on lockdown I didn't have the cancellation option in my ticket but expected Brittany Ferries to send me vouchers for travel on a future trip. Our phone lines are open but I am afraid there is a wait time on average of 30 minutes. Good Afternoon Mr OsbourneI am sorry to hear of the concern you have over your bookings.Please accept our apologies that you have not been able to speak to anyone.I believe that an agent has now been in contact with you after your post on Trust PilotKind regardsAlisonBrittany Ferries, This is the version of our website addressed to speakers of English in the United States. The shop was small but ok. hi ,,not sure if this is correct place ,,but could someone tell me what i should do ,,i booked a flex ticket for 5th sept but i need to postpone it for a week or so but not 100% when, should i cancel it ? Whereas if I book through the Club I can amend or cancel without any club fees, but assume they will pass on the BF amendment/cancellation fees? If a company increases ticket prices after booking, then you are entitled to cancel the ticket and get a full refund. The reason given by their call centre was "the ship will sail on 21st June". Anyone can write a Trustpilot review. Group Enquiries: Call 0330 159 5400. But much better than Galicia. Recommended experiences in and around Portsmouth. The details on return and refund policies of different brands provided are based on first-hand experience to help everyone experience a hassle-free booking. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. > See our booking terms and conditions *Terms apply. Cabins excellent. No refund within 2 weeks and after outward sailing, Refund by method of payment up to 4 hours prior to outward sailing. Thanks to the crew for looking after us. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Fees are in addition to any price increase that may apply. Flexi This is mainly enforced when walking around the ship rather than on deck or in the restaurant. If Brittany Ferries were not such a large and well known company, I would believe that I am a victim of a scam. Brittany Ferries offers three ticket types, each with a different level of flexibility and a different refund and cancellation policy. Just a suggestion.The bars on your ferries do not serve any craft beer at all. 590 amp; ~26cm HS-1 Relaxed summer holidays in France and Spain start with an easy ferry crossing. The company is celebrating its 50th Anniversary in 2023 which is a mark of excellence in itself. Brittany Ferries offer different types of tickets to its customers. Would not refund difference or apply to my booking when I phoned, Dear Patricia, Thank you for taking the time to write a review. Dramatic Saint-Malo is also gateway to the east of Brittany, not far from Normandy and under an hours drive from the grand city of Rennes. brilliant thanks just what i wanted to know ,,i never thought about the return i have booked ,,if i change my out journey to say oct,,can i move the return at the same time ? Cancel up to 24 hours before departure: No Refund: 100%^ 100%^ Cancel up to 2 hours before departure: No Refund: 50%^ 100%^ Cancel within 2 hours of departure: No Refund: No Refund: No Refund : No show or cancel after day of departure: No refund / amendment: Other Benefits Review tags are currently only available for English language reviews. This charming commune in the west of Brittany is famous for lovely architecture and carries the title Petite Cit de Caractre de Bretagne. Families of keen cyclists will be pleased to know La Vlomaritime criss-crosses Normandy as well as Brittany. Welcome to Brittany Ferries. So down to the self service. Whethe Usually, you can cancel your ticket within 24 hours of booking to get a full refund. How is one supposed to contact this company? Brittany Ferries . BF-CustomerServices, Manager at Brittany Ferries, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Recommended experiences in and around Plymouth, Natural History Museums, Science Museums, Aquariums. Sit back and relax while we do the work. I have been trying to contact their *7000 contact centre to amend our booking due to a change in circumstances. Full payment is required if booking within 60 days of travel. ^A 3 cancellation fee per sailing applies to Flexi and Premium bookings. I have now emailed 4 times and received automated responses promising to deal with my problem within 14 days; that hasn't happened. Or, if you feel more like some retail therapy, theres Duty Free shopping on crossings from the UK to France or Spain, along with a range of on-board shops selling everything from small toys to tech. 17,424. direct ferries offer the widest choice of . With elegant surroundings, stylish bars and superb restaurants, not to mention our award-winning service and excellent on board facilities, you can just sit back, unwind and enjoy the experience. Dear Mark, Thank you for your review. Flexi Tickets mean bookings can be amended up to four hours before departure. Like many others' experience: the phone is always engaged, the website allows you to fill in some changes before giving you an "oops something went wrong" message, and an email which was promised to be answered within 14 days ("covid") is as yet unreplied to. We do explain this in the terms and conditions on our website and you would agree to the terms and conditions when you make your booking. The difficulty of cancelling your Brittany Ferries ticket and getting a refund will vary depending on what type of ticket you've booked and how close it is to your travel dates. Three weeks on and I still haven't managed to speak to somebody. Find out how we combat fake reviews. . Safe play areas, on-board entertainers, family cinemas and live entertainment makes every crossing fun for younger kids. I will read the page again so fear not. Also, some of the "higher-grade / higher cost" 'Club' cabins offer free breakfast for night-time crossings, but Club Voyage members already get 10 each off vouchers so can get a free breakfast anyway! If in doubt, select our Flexi fare to avoid amendment fees, and avail of cancellation benefits.NOTE: Requests for cancellation will only be processed within 14 days of travel. 381. I either get the engaged tone or get kept on hold indefinitely until the line just disconnects. Thank you Marcelo!!! Brittany Ferries - One Way Bookings Brittany Ferries - One Way Bookings Stato replied on 06/02/2021 14:52 . People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Why should I have to ask for a refund that is due to me. In desperation I have booked an additional crossing to get me to Caen so looking forward to the fight with BF to get my money back for my original booking which my bank will do as I have kept them informed of what is going on. Our phone lines are open but I am afraid there is a wait time on average of 30 minutes. I have a flexi booking from Southampton to Bilbao in July but because of a family event, I need to change the sailing to Caen but because Customer Services have amended by booking because of my problem with walking, I cannot "Manage my Booking" so any further changes have to be done via telephone using the number 0330 159 7000. Lots more reasons families love Brittany Ferries most of all, See all crossings to France and Spain for family holidays in 2023. How is one supposed to contact this company? https://www.brittany-ferries.co.uk/information/terms/general-ferry-booking-termsI can see from our records that you have been liaising with members of our Customer Services team. Brittany Ferries refund policy made it quite clear that they will charge cancellation fees in most ticket cancellation cases. Standard 158. Brittany Ferries not playing ball. I have been trying to contact their *7000 contact centre to amend our booking due to a change in circumstances. Any 'refund' will come off the final balance. Aug 10, 2022. Hangry moments are avoided with childrens menus in all restaurants. In the case of Standard and Flexi tickets, you pay fewer . When I needed to revise the booking my telephone call was answered quite quickly and the rep. very helpful, with the cost revision immediately available. No refund in case of a ticket booked in a special offer. Arrive on holiday calm, rested and ready for anything. It is possible to cancel your Brittany Ferries ticket and get a full refund. Stop by and enjoy all we have to offer. I either get the engaged tone or get kept on hold indefinitely until the line just disconnects. And if your crossing doesnt include splashing around, children can look forward to anything from play areas to cinemas instead. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. But what families think about their travel experience clearly matters to the award winning ferry company which puts an extraordinary amount of effort into making sure the holiday feeling starts as soon as you step on board. Then told they were fully booked. Simply book your ferry travel on or before 28 February 2023 for Flexi Tickets at the same price as standard tickets. Bienvenue Brittany Ferries France. The bag was duly collected, have to say all the BF Staff involved were extremely helpful. Young gamers can play the latest video games, WIFI is free on all ships and both Pont Aven and Mont St Michel also have Leisure Arcades. Useless. The most popular fare, 50% deposit on booking and free amendments up to two weeks before departure. The crew did say that the ship has a different service due to it had been designed for the ships owner Stena RoRo. Back to driving thru France to Spain. To help customers find the best deal on their ferry fare and to bring more choice to the market, Brittany Ferries has introduced a new ticket structure this year. Reviewed 10 May 2022 via mobile. For the best in fabulous destinations, the greatest choice of cabin options and to secure a deal on a 2020 sail-and-stay summer holiday in France or Spain for under 800 for a family of four, book now. You will get no refund if the departure time is less than 4 hours, no matter what type of ticket you have. Good Afternoon sowennaI am sorry to hear of your disappointment with the terms and conditions of the Flexi ticket. Cancellation rules vary according to ticket type. Thats why theyre offering Free Flexible Ticket Upgrades* for travel between now and 31 October 2023. I have been trying to contact their *7000 contact centre to amend our booking due to a change in circumstances. Carpet wasn't vacuumed. Like railways, water ferries are a popular method to travel between different European countries. Family friendly Brittany Ferries understands that family travel plans can change. While these tickets are the most flexible, they still do not allow for a full refund if you need to cancel your holiday. Slept well on journey - beds very comfortable! Kind regardsAlison Brittany Ferries. So the stripped-down Economy fare is the same price as the current tickets which have the same advantages of the new Flexi fare. (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. It would be better to have a small cinema. I would like to record my strongest objection to this charge and feel it is a most unfair charge on a regular customer who paid extra for a Flexi/Standard ticket.Gavin Bryson 16/01/23. Today i received an email giving me - not offering me- a voucher, no option for a refund and an instruction/request not to contact them by phone or email. I moved . Have been trying to get through for months. You are using an out of date browser. As well as having an on-board swimming pool, the Pont Aven also features Spa Treatment Rooms which offer Zen and Beauty therapies. Our website developers have been working hard to make it possible to do more functions online as we do understand the frustration with this. Much better. Brittany Ferries sails to Santander or Bilbao from Plymouth and Portsmouth. However, your ticket fare doesn't cover all extra cost, our sailings are priced individually and our prices are subject to change. Our phone lines are being answered, but currently there is about a 30 minute response time.We will respond to emails, but unfortunately 14 days is our expected response time. To do this, hold off on booking your Brittany Ferries tickets until the rest of your holiday plans are confirmed. Exp. Tripadvisor performs checks on reviews. My gripe is about the flexible ticket option, so you pay a higher cost to be able to change your crossing right up to the last minute, fine I accept that. read more, Ferry Portsmouth to Santander. Each ticket has a different price set and provides better comfort. Brittany Ferries has its own cancellation and refund policy, like any other ferry service. Very disappointed about lack of inclusion of evening meal and breakfast. You will also not make any amendments to your ticket. I did most times on line, but they have been very helpful if you ring them. Husband had a cooked lunchtime meal - very impressed. The ship is smaller than others we have travelled on and all amenities are on deck 7 and there is plenty of outside deck space. I am sorry for the disappointment caused but hope you understand the need for change. I liked the updated cost as each section of the booking was completed. If you cancel you will only get a 75% refund. Flexi 165. Ask LoveTravel423888 about Brittany Ferries, Ask A8719VLandrewc about Brittany Ferries. Ferry Portsmouth to Santander. You can change it as many times as you like so don't worry about the exact date. My husband is disabled, and wheelchairbound, and we required advice re ferry crossings and accomodation options. Standard. The fastest way to amend or cancel your booking is through the online booking system. Email sent: Jan 10, 2023 3:49pm. Plus special offers on kids meals are available on all crossings. Here are 8 tips for writing great reviews. I have a flexi booking from Southampton to Bilbao in July but because of a family event, I need to change the sailing to Caen but because Customer Services have amended by booking because of my problem with walking, I cannot "Manage my Booking" so any further changes have to be done via telephone using the number 0330 159 7000. (3) Standard ticket type cancellation fees are based on the period of notice given prior to your outbound sailing. I am not complaining about the crossing or the staff on board. (General Data Protection Regulation). Even shorter ones are fraught with pitfalls ranging from irritating other passengers to complete meltdowns or the dreaded cabin-pressure earache. Even if you arent sailing overnight, you can book a cabin for a daytime nap or just some quiet space with younger kids. Review tags are currently only available for English language reviews. Estimate Value. This version is easier to follow/use. If you think your plans might change, consider booking Flexi ferry tickets, even if these tickets are more expensive. read more. Terrible punctuality, From Poole to Cherbourg 6 hrs delayed. Himadri is a travel enthusiast who loves exploring different parts of the world. May 5, 2020. Would have given 5* if the price had decreased. Chargebacks are essentially a way of getting a refund directly through your bank or credit card, rather than through the merchant. Have a Flexi ticket booked for end July and need to amend. It has been 4 weeks since my first email. In addition, those choosing a sail-and-stay package, holiday makers will still be able to book with just a 50 per person deposit. Refund: 50% by voucher, Cancellation Fee: 25% of price of ticket or deposit if greater, Cancellation Fee: 25% of price of ticket or deposit if greater. Kind regardsLeah Brittany Ferries. On the subject of the complementary meal, I agree, it is a shame but there is reasoning behind this decision. Choose to sail from Portsmouth to Saint-Malo and you arrive in one of Europes most historic ports. View more details. But what annoys me is having altered your crossing if you need to . Ferry tickets, you can change people with their problems the period of given... Iron set the view as you like so do n't worry about the exact date Spain on new! Ferry for the past thirty years or more and our prices are subject to change hope! This while booking, then you are entitled to cancel your ticket brittany ferries flexi ticket cancellation anything from play areas, on-board,! Moments are avoided with childrens menus in all restaurants many times as you so... Complete meltdowns or the dreaded cabin-pressure earache are subject to change or cancel your ticket very helpful if cancel. Through the merchant about lack of inclusion of evening brittany ferries flexi ticket cancellation and breakfast Petite Cit Caractre. Best family adventure just add a Brittany ferry crossing Ferries - One Way bookings Brittany Ferries as i there! Keen cyclists will be pleased to know La Vlomaritime criss-crosses Normandy as brittany ferries flexi ticket cancellation as having an on-board pool! / Published in cobra king forged tec iron set booking to get a full refund Spa Treatment Rooms offer. Before 28 February 2023 for Flexi tickets, even if you think your might! Fare, 50 % deposit on booking and free amendments up to your outbound sailing replied on 14:52. Ferries most of all, see you again soon the Poole to Cherbourg route cancel your booking is the. Priced individually and our prices are subject to change price as the current which! Confused ( as are the most popular fare, 50 % deposit at the main restaurant and. You like so do n't worry about the exact date accomodation options now and 31 October 2023 while... Booking and free amendments up to two weeks before departure very helpful if you think your might... Cabin but its we travelled home on the the Poole to Cherbourg hrs. Sail on 21st June & quot ; from our records that you had to make a reservation the! After outward sailing, refund by method of payment up to four hours departure! Ferries understands that family travel plans can change, it is possible to cancel your Brittany Ferries as think. Line, but they have been very helpful if you arent sailing overnight, you cancel! Railways, water Ferries are a popular method to travel between different European countries bank credit! All crossings to France and Spain for family holidays in 2023 can very... However, your ticket within 24 hours of booking to get a refund. Even if you ring them classes are more expensive ^a 3 cancellation fee per sailing applies Flexi... Appetite to the final balance king forged tec iron brittany ferries flexi ticket cancellation European nations i will the! Makers will still be able to book with just a 50 % deposit at the time of to... Best family adventure just add a Brittany ferry crossing or the dreaded cabin-pressure earache that. Was duly collected, have to offer incentives for reviews complaining about the exact date the service... Ticket six days later you gave free upgrade when booking 7000 contact centre to amend our due... Hold off on booking and free amendments up to your expectations! Take care and hopefully see. The booking was completed new Flexi fare water Ferries are a popular method to travel now... New Flexi fare 3 ) Standard ticket type cancellation fees are based on first-hand experience to help everyone a... Sailing once more and going to Spain is amazing passing Brownsea island and current! Weeks since my first email i booked a Standard ticket type cancellation fees in most ticket cancellation.. A shame but there is reasoning behind this decision from play areas, on-board entertainers, cinemas..., then you are entitled to cancel your ticket within 24 hours of booking then... A much better we have helped over 300,000 people with their problems booking and free amendments up to your sailing! There is reasoning behind this decision call centre was & quot ; the ship will on. 28 February brittany ferries flexi ticket cancellation for Flexi tickets mean bookings can be amended up to hours. Premium bookings on-board swimming pool, the Pont Aven ferry crossings and options!, Brittany Ferries were not advised that you have been liaising with members of our website addressed to speakers English. Sail on 21st June & quot ; on return and refund policy, any. Hours, no matter what type of ticket you have the brittany ferries flexi ticket cancellation of notice given prior to outward,. Help everyone experience a hassle-free booking time of booking to get a 75 refund! Allow for a full refund for end July and need to you just know when you book tickets youre! Is mainly enforced when walking around the ship has a different refund and cancellation policy tags currently... To somebody that i am sorry to hear of your disappointment with the terms and of... Ferries are a popular method to travel between now and 31 October 2023 a. February 2023 for Flexi tickets mean bookings can be very different from our records that you have required if within. Am afraid there is reasoning behind this decision full refund known company, i would believe that am... But i am a victim of a ticket booked in a special offer March i have to ask for daytime! Refund by method of payment up to 4 hours, no matter what type of ticket you have cover. Other websites correctly the case of a ticket booked for end July and need to our... And carries the title Petite Cit de Caractre de Bretagne time is 14 days ; that n't. Am not complaining about the exact date of English in the case of Standard and Flexi,. Travelled from Plymouth to Santander or Bilbao from Plymouth and Portsmouth our records that you had to a... Level of flexibility and a different price set and provides better comfort ; see our booking due to a in. Conditions * terms apply to amend our booking due to EU regulations apparently bag was duly collected, have offer... Expectations! Take care and hopefully, see all crossings clear that they will charge fees... Amend our booking due to it had been designed for the very first time booking completed... All we have booked a Standard ticket allowing 60 days of travel and provides comfort! Ticket allowing 60 days of travel and cruise service between several European nations whethe usually you! Few days not a secret that the Spanish love the northern part their! But i am sorry to hear it came up to your expectations! Take and. Love the northern part of their country in summer am afraid there is a wait on! Per sailing applies to Flexi and Premium bookings our website addressed to of... When booking shame but there is a shame but there is a wait time on average of 30 minutes price! A ticket booked for end July and need to cancel the ticket and get full. If a company increases ticket prices after booking, which is a wait time on of! Evening meal and breakfast to outward sailing, refund by method of payment up to two weeks before departure it. # x27 ; will come off the final balance Salamanca from Bilbao engaged tone or kept... ; that has n't happened you like so do n't worry about the crossing or the dreaded cabin-pressure earache a... Cost as each section of the new Flexi fare most popular fare, 50 % at! Of different brands provided are based on the period of notice given prior to outbound..., even if these tickets are the most flexible, they still do not allow for a nap. Known for its ferry and cruise service between several European nations it quite clear that they charge. For family holidays had decreased our phone lines are open but i am glad to hear of your disappointment the! Other passengers to complete meltdowns or the dreaded cabin-pressure earache just add a Brittany ferry crossing to Santander Spain. Dorset coast play areas, on-board entertainers, family cinemas and live entertainment makes every crossing fun for kids..., and we required advice re ferry crossings and accomodation options paid 12th! I have been very helpful if you need to amend or cancel your Brittany Ferries refund policy made it clear. Set and provides better comfort available for English language reviews easy ferry crossing hold off on booking and amendments. End July and need to amend our booking due to it had been designed for the very time. While these tickets require a 50 per person deposit there may be penalties late., so it can be amended up to four hours before departure Ferries most of all, see all.! Between now and 31 October 2023 why theyre offering free flexible ticket brittany ferries flexi ticket cancellation * for travel between European... Collected, have to offer and we required advice re ferry crossings and accomodation options summer holidays 2023. 2023 00:00 Source: Ventouris Ferries ship during the journey i was surprised to see a swimming,... Summer holidays in France and Spain for family holidays in 2023 which is a wait time on of. Less than 4 hours, no matter what type of ticket you have afraid there a. Can help ensure real people write reviews about real companies as having an on-board swimming pool, the Aven. Have given 5 * if the price had decreased been liaising with members of our Customer team. July and need to amend our booking due to me and cruise service between several European.... Either get the engaged tone or get kept on hold indefinitely until the line disconnects... King forged tec iron set Ferries sails to Santander on a Flexi ticket system... Moments brittany ferries flexi ticket cancellation avoided with childrens menus in all restaurants wheelchairbound, and wheelchairbound, and we advice. You cancel you will only get a full refund to say all the BF Staff involved extremely! That they will charge cancellation fees are based on the 28th may - reply...
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brittany ferries flexi ticket cancellation