$2.25 fee for Credit Cards e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. Welcome to the Pierce Utilities Billing System. The Customer Service call center (772-466-1600, ext. We are announcing the availability of the COVID-19 Payment Program. FPUA will not issue accumulated credits to accounts, unless the Customer terminates their participation in Budget Billing and continues the nonparticipation for 12 months. The drive-thru is typically very busy in the morning, avoid lengthy wait times by visiting late morning or early afternoon. The Customer Service call center (772-466-1600, ext. You may print your bill statement right from your home or business. Line crews reporting to this location maintain and improve the system, respond to customer requests and/or outages to provide affordable, safe, and reliable service to our customers. FPUA offers several programs to assist customers as they resume activities but may still be experiencing financial hardships: As our community begins to reopen following Governor DeSantis lifting of the Stay At Home order, FPUA announces the following: For customer convenience, the Call Center is available by calling 772-466-1600, ext. Continual inspection and maintenance of equipment, plus an aggressive tree-trimming program, ensure system reliability. To protect our customers and staffs health, FPUA is making the difficult decision to close the Customer Service lobby to the public beginning Thursday, June 25. at 9:00 am. This program is available through July 24, 2020. We strongly urge you to follow all CDC and SLC. Customers must to stay behind the Plexiglas shields at all times and are asked to not touch the Plexiglas. If it is determined that the work order will be processed and FPUA personnel will be onsite, please do not approach them. Please remember these helpful tips to expedite service and decrease waiting time in the drive-thru: We encourage our customers to view the other payment options available at www.fpua.com. View the most current list of FPUA Board members and their terms. As the Coronavirus pandemic continues to evolve, Fort Pierce Utilities Authority (FPUA) is closely following our Pandemic Response Plan, as well as requirements set forth by National, State, and local government agencies. Headquarters 206 S 6th St, Fort Pierce, Florida, 34950, United States (772) 466-1600 Fort Pierce Utilities Authority Profile and History Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. Discover the many options available to you when it6 comes to receiving and paying your utility bill. The minimum payment arrangement amount must be $50 per month, and allows a maximum of 12 months to pay the entire past due balance. Register online and have your utility bill payment automatically deducted from your checking account each month. Must also provide a voided check. This grant will result in retaining existing jobs and attracting future companies to the corridor, Fort Pierce Mayor Linda Hudson said in a news release. Bill Payment Options - Fort Pierce Utilities Authority Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Customers must adhere to their established payment schedule. Together, FPUA and the other community-owned utilities serve three million Floridians and are collectively the third largest source of power in the state. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. When you sign up for AutoPay, you will receive a monthly statement showing the amount of the bill with instructions NOT to pay. If the Customer elects to discontinue Budget Billing, or is terminated from the program for nonpayment, theft of service, or a returned check, any unpaid balance for utility services will be applied to the Customers account. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! We agree with the Boards decision to give customers additional time to bring their accounts current, take advantage of FPUA payment plans, or seek funding assistance, said John Tompeck, Director of Utilities. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Daupler Incident Response Management System, 2300 Virginia Avenue Fort Pierce, FL 34982. Or pay on doxo with credit card, debit card, Apple Pay or bank account. FPUA is proud to serve you, and we will face this challenge together. A maximum of 6 customers will be permitted inside the lobby at one time. Call your doctor to discuss symptoms before visiting the office. This program is available through July 24, 2020. Under utility regulations, these costs are passed along to customers at cost, through a charge on their bill commonly referred to as a fuel adjustment fee. Utilities do not profit from increased fuel and purchased power costs. The convenience and ease of online payments gives you 24/7 account access to pay your bill within your schedule. Customers can make payments at the 24-hour Kiosk located on the west side of the building. 3900) will be open normal business hours, 9 am to 5 pm. This department is also responsible for the transmission and distribution of electric power from internal and external power sources to the customer. DINE, SHOP, AND ENJOY THE BEAUTIFUL HISTORIC, DOWNTOWN FORT PIERCE, Copyright 2019-2020 Fort Pierce Utilities Authority. Click to View the Electric Service Area Map. Customers must call 772 466 1600, extension 3900, or email cs@fpua.com to set up a payment plan. This program is available until July 24, 2020. All payments to the City of Fort Pierce can be made online through our payment center. Please be patient as you may experience long wait times while we work closely with each and every customer. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. This is the first phase of St. Lucie County CARES Act funding which is going directly to residents. Automatic Bill Payment. FPUA personnel may be wearing Personal Protective Equipment. The utility told WFLX, it received a payment from the property owner this morning. If you have an online account, log in and click on My Profile. Notify FPUA and schedule your service request at your convenience. That amount is billed to the Customers account for the following 12-month period. Ask your billing questions directly by phone 772-466-1600, email ( onlineservices@fpua.com) or on their website . We are continuing to suspend all service disconnections for non-payment until further notice, however, we urge all customers to continue to make regular payments to the best of their ability. To distribute high quality drinking water, provide reliable sewer service, and offer sustainable waste disposal options while delivering exceptional customer service. Our guidance for decision making is primarily the Centers for Disease Control (CDC) and the St. Lucie County Department of Health.FPUA is taking the following steps to make sure that we continue to serve you and protect the health and safety of both our customers and staff. Fort Pierce Utilities Authority (FPUA) offers Budget Billing for Residential Customers. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. . Electric & Gas Developer Responsibilities. These categories are ranked against standards set by the Public Power Communities across the nation. Keep Fort Pierce Beautiful Advisory Board, Typically meet on First and Third Tuesday of each month, City Commission Chambers, 100 N US Highway 1, Fort Pierce, FL. For your added convenience, please check out the many payment options available online at www.fpua.com. Original hand made crafts, stained glass, Highwaymen paintings, hand-painted glassware and much, more are available for purchase. Start, Stop, or Transfer Service Notify FPUA of your service needs and schedule your service request at your convenience. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. The FPUA electric system is monitored 24 hours a day by Electric Operations employees from the Energy Service Center located at 1701 S. 37th Street. Budget Billing applies to all services appearing on utility bills. Why Does My Neighbor Have Power, But I Dont? Please enable JavaScript in your browser for a better user experience. Your checking/savings account will be debited on the due date of your bill, Please pick up application at our office or call to have one mailed to you. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100 Email Disclaimer Accessibility Disclaimer Website Design by Granicus - Connecting People and Government Find top employees, contact details and business statistics at RocketReach. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. COVID-19 Residential Payment Program offers residential customers the to finance their balance upto 12 months to pay at zero percent (0%) interest. Stay home when you are sick, and keep your children home when they are sick. Avoid touching your eyes, nose, or mouth with unwashed hands or after touching surfaces. FPUA accepts Master Card, Visa, and Discover credit card payments through our Online Services. If you dont have a tissue, cough or sneeze into your upper sleeve or elbow, not your hands. Payments received before 2 pm will be posted next business day M-F excluding holidays. This extension will allow FPUA customers additional time to set up payment plans or seek assistance to avoid interruption of their utility service. The $2 reduction in the PCA (Power Cost Adjustment) that began in May will continue until further notice. Reclaimed water availability on North Hutchinson Island and South Hutchinson Island has been reduced to Monday, Wednesday and Friday from 8 pm to 8 am to accommodate summer reclaimed water supplies and demands. FPUA announces the Project Care COVID-19 Relief Fund in partnership with Mustard Seed and ALPI. FPUA may evaluate Budget Billing accounts on a monthly or yearly basis to ensure that calculations are correct. Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. Have your face painted by Masquerade Expressions. The second phase, expected to be available later this month, will include direct payments to the business community. Pay by Text. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Fort Pierce - Thursday August 11, 2022: There are several programs in place to help customers avoid interruption of service throughout the year. Enter employee name to find & verify emails, phones, social links, etc. Sign up for automatic bill payment; Utility Billing Customer Service. They want a land that is slab ready. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. WFLX investigator Dave Bohman learned that the water was shut off after the complex's owner fell several months behind in paying utility bills. The minimum amount to avoid interruption of service will be the past due balance minus your deposit requirement. Anyone who anticipates difficulty paying their utility bill due to this pandemic should reach out to us to work out payment options. Get adequate sleep and eat well-balanced meals. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. In the dropdown, you are able to select how invoice notifications are sent with email & text being an option. If you have a fever, cough or shortness of breath, you should call 772-461-1402 for screening and further instructions. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services. The drive-thru window will be open extended hours from 7:30 am-5:00 pm. Mortgage Payments (Primary Residence Only), Homeowners/Flood Insurance Payments (Primary Residence Only), COVID-19 Residential Payment Program offers residential customers the opportunity to finance their balance up to 12 months to pay at zero percent (0%) interest. Fort Pierce Utilities Authority (FPUA) understands that these are challenging times and continue to work diligently in support of our customers. This program will be continued through July 24, 2020. Please be patient as you may experience long wait times as we work closely with each and every customer. 3900) is open from 9:00 am to 5:00 pm. FPUA accepts Master Card, Visa, and Discover credit card payments over the phone. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). Come enjoy our special events and great bands. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. And then you cant bathe, you cant flush the toilet, you cant wash your face, you cant brush your teeth, said a tenant. The utilities authority shall pay to the City of Fort Pierce each year a sum equal to six (6) percent of the gross revenues as hereinafter defined, derived from the operation of the utilities for the preceding fiscal year, unless the city commission, by majority vote, agrees to accept a lesser percentage. FPUAs Customer Service Lobby located at 206 S. 6th Street will remain closed until further notice. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Select Update Account Information and choose text notifications. WFLX investigator Dave Bohman learned that the water was shut off after the complexs owner fell several months behind in paying utility bills. The Customers monthly utility bills are averaged so that payments are the same amount each month, avoiding seasonal high and low bills. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. Each month you will receive your FPUA utility bill by mail. Please call customer service at 772-466-1600, ext. 3900. Fast, Secure, and Convenient. Theyd get stuff fixed.. St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce, Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce, Your California Privacy Rights / Privacy Policy. Dry hands with a clean towel or use a warm air hand dryer. Select pay by text and save a payment method. Cover your mouth and nose with a tissue when coughing or sneezing. WELCOME TO THE ONLINE PAYMENT CENTER. *Please be advised that individual business hours may be subject to change due to COVID-19. If you dont have a tissue, cough or sneezeinto your upper sleeve or elbow, not your hands. People who live here said its just unfair that when the owner of the unit fails to pay the bills, the tenants are the ones who pay the price. Contact Us Pay My Bill Apply For Service. to 5:00p.m. Easy to Set-up, Easy to Use. There is always great music, great food, and a great time waiting for you. All payments made through the Kiosk are credited to your account within minutes. FPUA will resume assessing late fees on July 27, 2020. Click here to view the flyer from Florida Community Health Centers, Inc. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. Beginning July 13, 2020, customers with a past-due balance will receive an automated call, reminding them to set up a payment plan. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. This is why FPUA is helping spread the news to all residents of St. Lucie County, including Fort Pierce, about additional CARES Act funding and assistance available through the St. Lucie CountyRecover St. Lucieprogram. With social distancing and occupancy guidelines in place in our lobby you can avoid wait times by calling 772-466-1600 to schedule an appointment with a customer service representative. You can pay them directly on this website. FPUA will resume disconnection of services for non-payment beginning July 27, 2020. The childrens activities include a Giant Slide and a bounce house. Mobile Payment Options, including internet and auto pay. Individual reclaimed water customers will be kept up-to-date as availability changes. . FPUA personnel will again ask the series of health-related questions. 3900 to register for this program. Wash hands often with soap and water 20 seconds or longer. In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. The drive-thru is also available, but lines can be long in the early hours. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. in 1972, the city created and made a part of the government a utilities authority to be known and designated as fort pierce utilities authority (fpua) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be Payments are posted the same day mail arrives in the Utilities Office M-F excluding holidays. (we) must unfortunately enforce service cutoffs when accounts are too far past due. 2300 Virginia Avenue Fort Pierce, FL 34982 772-462-1100. Outdoor lighting services include lighting design, electricity, and maintenance. 2023 www.tcpalm.com. Fees No Fee Enrollment None IN PERSON Post Date Payments accepted 8 a.m. to 4:30 p.m. Monday - Friday. FPUA accepts most major credit card payments through Online Services to pay your bill online. The new facility will be the companys hub for manufacturing, producing and distributing its more than 22flavors of juices and teas to 32states and 42countries. With FPUAs AutoPay, you save time, save stamps, and never forget to pay your monthly utility bill. FPUA operates separate and apart from the City of Fort Pierce. Please visitwww.fpua.comfor information on: FPUA will continue to communicate regularly through our website (www.fpua.com),Facebook (www.facebook.com/teamFPUA), and news releases. FPUA, is one of 34 public power communities throughout Florida. Credit/ Debit Cards only same day posting if paid before 4:30 p.m. No fee if paying by Check, cash or Money Order. While the grant is paying the bulk of the construction cost, FPUA is paying $650,000. Phone and Mobile Payment Options. Pay Your Bill Online. On April 21, 2020, the FPUA Board approved a $2 reduction in the Power Cost Adjustment (PCA) beginning in May and continuing until further notice. You must contact the Customer Service Center at 772-462-1150. Treasure Coast Energy Center, a 300-megawatt natural gas-fired power plant, generates enough electricity to serve approximately 60,000 homes in 13 cities served by the Florida Municipal Power Associations (FMPA) All-Requirements Project. The Budget Billing variance account balance (the difference between the Budget Billing amount and the amount actually billed for services). Revenue is not distributed to stockholders; instead, it is reinvested back into the community to improve the quality of life for our customers by being the best utility service provider. Fort Pierce Utilities Authority (FPUA) will re-open the Customer Service Lobby on Wednesday, May 20, 2020 at 9:00 am. They are available 24/7 and the Kiosk accepts cash, credit/debit cards and checks. More:St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce. Although there have been no confirmed cases along the Treasure Coast, the most important thing for FPUA to do is plan and prepare. Customers must enter doors on the east side of the building and exit doors on west side of the building. FPUA has also decided to suspend service disconnections beginning Wednesday, March 18 and continuing until further notice. The Kiosk accepts cash, credit/debit cards and check payments. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. Pay over the Internet. 3900 or visit us online atwww.fpua.com. Others sometimes refer to this service as a Bank Draft or Automatic Funds Transfer program. Florida Community Health Centers opened its first Coronavirus drive through testing center in Fort Pierce yesterday. Please contact Mustard Seed Ministries of Fort Pierce at 772-465-6021 or the ALPI (Agricultural & Labor Program, Inc.) appointment line at 844-356-8138. Editor's note The above section, pertaining to disposition of net revenues of utilities, was derived from Laws of Fla., 1 of Ch. Please enable JavaScript in your browser for a better user experience. Published: Nov. 18, 2022 at 2:55 PM PST. City of Fort Lauderdale Utility Billing & Collections Office 100 N Andrews Ave, 1st Floor Fort Lauderdale, FL 33301 Phone: (954) 828-5150 Fax: (954) 828-5880 Office Hours: Monday-Friday 8:00a.m. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. To have our representative contact you, fill out the form below. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. Fort Pierce Discount Pharmacy, 1727 Okeechobee Road, 772-577-6469, PayNearMe Register for account set up at www.fpua.com. The drive-thru is located at 206 South 6th Street and is open Monday through Friday, 8 am-5 pm. 772.466.1600. Offered at zero percent (0%) interest, this payment program allows you to finance your past due balance without interruption of service. Social distancing lines will provide easy travel lanes to a customer service representative or Kiosk. FPUA is proud to serve you, as we face this challenge together. FPUA owns and maintains approximately 266 miles of overhead lines, 151 miles of underground electric circuits with over 20,000 poles and 5,600 transformers. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. You can be assured we will respond in an expeditious manner to restore the power. Minimum payment now is $1200 and reminder of balance over 6 months at $200 per month.This program will be available until July 1, 2020 so please contact our commercial liaison representative at 772-466-1600, extension 3243 at your earliest convenience to register for this program and to avoid interruption of service.All of our customers are encouraged to pay their bill each month to the extent possible. Optional- Enrollment allows customer to utilize all services offered. Fort Pierce Utilities Authority - Community Proud Skip to content Careers Doing Business w/FPUA Outage/Trouble: (772) 466-7703 Outage Map Pay My Bill Manage My Account Public Records Request Stop/Start/Transfer Service Residential Pay My Bill Manage My Account Stop/Start/Transfer Service Customer Care Customer Service FAQ's Understand My Bill The account balance will be due and payable at the time of termination. Credit/ Debit Cards only same day posting if paid before 4:30 pm. Clean and disinfect high touch surfaces often. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. Additional information will be provided when an appointment is scheduled. Eligible households could receive $250 which can go towards utility payments. Pay your utility bill online through the Fort Pierce Utilities Authority payment center.

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