franklin t9 mobile hotspot not working

It could be that your built-in adapter is malfunctioning for some reason, and an alternate adapter will help you rule that out. This helps you easily identify the parts on your mobile hotspot. I use the T9 as a backup to the primary Starlink internet which has been working 100%, so i may not need a backup anymore. But not to fret. Display When the display is off (sleep mode), the first quick press Wake-Up of the button wakes up the display. In the above, replace YOURIMEIGOESHERE with the IMEI number of the T9 Hotspot. In comparison to the LINKZONE 2, it has shorter battery life and does not have the ability to charge other devices. 4. This way, you can prevent any unwanted data usage from foreign strangers and avoid privacy breaches. Today, we are constantly surrounded by activities that require the usage of the Internet. Wow! Moving onto the operating system, the mobile hotspot uses Linux OS. Battery contact Insert the battery to align with the battery contacts. Directions Troubleshooting usually requires you to reset the mobile hotspot. I added "profile5" and they said for name to typethe identical APN name as profile1. I like the idea of getting devices that are specifically designed for the long term, stationary use. T9 Franklin Mobile Hotspot Wi-Fi and Mobile Hotspot Security . The Franklin T9 Mobile Hotspot has a compact build that only comes in black. Franklin T9 mobile hotspot not connecting to the network and showing WCDMA I haven't used this device in a while but needed it today. Its totally unacceptable (and dont even think about questioning why I think it isunacceptable). If your mobile hotspot has worked for you in the past, restarting your computer could solve the issue. But when you have a mobile hotspot connected and no internet, your work could crawl to a halt, as well as frustrate and divert your valuable attention to finicky troubleshooting. Like other devices, the Franklin T9 Mobile Hotspot will need to undergo several software updates. This is due to the devices thickness, contributing to its bulkiness. Full content visible, double tap to read brief content. 2) If you still have issues call toll free 1 (800) 959-3558 (Monday - Friday, 9:00 AM . Sorry I couldnt solve your problem but figured Id share my struggles and hopefully well resolve some day. 3) If you still have not resolved your issue. Forward to this week his week, and my T9 stopped working, and when I got to the remote location, the battery tripled in size and looks like it was about to explode. Were a leader in comprehensive solutions to fix cell connection issues inside any structure. I have unlimited data but a 500mb tethering cap. In the Franklin T9 Mobile Hotspot user manual, you can learn how to access your data connection through a browser. It normally takes 3~5 hours, depending your power sources and device status to fully charge the battery. Though, it would have been much better if the RAM size is slightly higher to achieve greater performance. Adapter attaches with Velcro on back of device over internal antenna ; Buy it with + + Total price: To see our price, add these items to your cart. 2022 Franklin Wireless Corp. All Rights Reserved. Simply disconnecting all power, (no usb connection and removing the battery) for 30 seconds, then restarting the device will clear some issues. In comparison to the LINKZONE 2, it has shorter battery life and does not have the ability to charge other devices. However, these things are important to know. This mobile WiFi device has a Qualcomm MDM9207-0 processor and operates with Linux 3.18 OS. This is for the Franklin T10 with T-mobile. I had asked prior to commiting to these hotspots if they could be connected and online 24/7 and I was told yes. Reset Button To perform reset of your device, gently press and hold the button for 3 seconds, then release. Thot hotspot seems to be working. Overall, its safe to say that the device does its job of becoming a mobile hotspot. You might need to reinstall drivers or specialized software, so have an alternate internet connection ready to help you download what you need while you troubleshoot. Product Type - Networking Router. frznfngrs Posts: 5 Joined: Sun Sep 20, 2020 5:07 am Has thanked: 0 Went into the UI with my laptop, and it shows: When I change the connection mode from "Automatic" to "LTE Only", it shows: Changing the connection mode to "3G Only" results in the same as leaving it as "Automatic". Watch more of our videos here: https://www.youtube.com/watch?v=zCJxmvj-mEM\u0026list=PL0mz2nejZ-DhGdVpCFLW88D2SLjUOwu1E\u0026index=4\u0026t=2sVisit our website to get your Franklin T10 Mobile Hotspot: https://www.t-mobile.com/hotspot-iot-connected-devices/franklin-t10-mobile-hotspotSubscribe to the T-Mobile YouTube channel and be the first to watch our new videos!https://www.youtube.com/user/tmobile?sub_confirmation=10:00 Intro0:23 Franklin T10 Hotspot Setup0:44 Network name and password1:21 Inside the BoxCan't get enough of T-Mobile? Receive updates and offers by joining our list! Back Cover Notch - Lift the notch to open the back cover. Please check compatibility before purchasing. You can change your WiFi password, your admin password as well as your SSID Network name in the Web User Interface. When charging, keep your device near room temperature. For casual Internet users, this should be enough. So far Ive not had to. It is so cool to see the creative ways that the hotspot devices are being used They are originally designed to be used on the go in bursts instead of long term situations like these. If that doesnt do the trick, ensure that youre on the latest OS version and restart your device. Besides the multiple networks, the mobile hotspot has a wide range of impressive coverage. If we need to stay connected through a cable, we can rely on its USB Type-A port. In these instances, the problem isnt your device, its your cell signal. > Best Cell Phone Signal Boosters for Rural Areas, > 9 Tips for Boosting Your Cell Signal at Home, > Mobile Hotspots and Hotspot Boosters: What You Need to Know, > How to Find a Cell Phone Tower Near You. Sometimes the wrong information can be cached or the settings can become corrupted, leading to connection issues. This device is available with the Contributor level of membership. Unlike home or office Wi-Fi that only works in the immediate vicinity of routers and WiFi repeaters, understanding how to connect a mobile hotspot to a laptop gives you fast, workable internet wherever you may be, as long as you have a cell connection. Go back and select profile5 now as the active and click ok. First, let's make sure that you are holding the POWER key long enough. It can also help to go to Settings > General > Reset to reset your network settings. Although, we do admit that it has a slight ruggedness to it. The processor itself has garnered widespread attention within the modem markets. The T9 Mobile Hotspot operates on a Qualcomm MDM9207-0 operating system with 256MB of RAM. Forget the WiFi network created by your mobile hotspot on the devices you're having issues on and reconnect to it. Let us know. Please contact your wireless carrier for help with this. Windows has a built-in troubleshooter that can do the heavy lifting for you. Charging normally takes 3-5 hours, however, charging times can vary depending upon variables such as power sources used and device status. 7. Not all services will work all devices. Please note that max theoretical speeds reflect a device's capabilities under perfect laboratory conditions. Same issue here, on vacation for 10 days and today my T10 seems to not be working, I can bet that the message says charged too long, as I pulled the battery out trying to solve the charged too long disconnect the charger issue. Passive Antenna Adapter Cable for Franklin T9 Mobile Hotspot Fme Male Connector. The battery discharges faster as additional devices connect to your hotspot. However, a slightly larger display might have been a better option for improved accessibility. But if we require data connection all the time, this device might not be adequate. t is recommended to use the latest versions of Internet browsers. Slow or dropped connections can be due to poor signal reception. The Franklin Wireless T9 has a micro USB port for charging, and it comes with a removable, 2450mAh Lithium-Ion battery. Other than that, the mobile hotspot is pretty standard. First, check if Personal Hotspot is turned on in Settings > Personal Hotspot. Franklin T9 Mobile Hotspot Popular help Troubleshooting Down with downtime! The battery does chargeand draindaily but not completely. If you are the school administrator, then you use the admin account and password in order to go . Shows device menu and information. It does not work when connect to a 10/100 ethernet switch to distribute the ip connection to multiple devices on my wired ethernet network. If the battery is flat on the top and bottom, replace the battery and turn on the hotspot. Your mobile device is equipped to support running without a battery while plugged in. 4G LTE 150Mbps Micro USB Multi-band support If you have a mobile hotspot connected but no internet, the first place you should check is the hotspot itself. If you have an alternate USB WiFi adapter, give that a shot. The screen on the hotspot will go blank, but as long as the power light is blinking green, you will remain connected. Doing so may cause damage that voids your warranty. This is a major pain. I assume the battery is getting too hot. After long usage, your Franklin T9 Mobile Hotspot is bound to run into some issues. Interested? It's ideal for those who have trouble getting internet and strong cell signal in their home. To charge the device, connect the included micro USB cable to the charging port on the side of the hotspot. Apr 15, 2021 #2 Forums. You can find your Wi-Fi Name and Password any time you need. Change the "APN protocol" and "APN roaming protocol" settings to IPv4. However if you remove to battery and power is lost, then you are required to press the button to reboot. Please try again in a few minutes. Despite that, the mobile hotspot still maintains its sophisticated, sleek image. You can also connect up to eight Wi-Fi capable devices to the Internet at once depending on what the devices are doing (e.g. The processor is made to provide quality connectivity and up to 4G LTE connection. Borough of Manhattan Community College Press and hold the button until "Goodbye" message Turn Off appears. This video will walk you step by step on how to unlock T-Mobile Franklin T9 Click it, and the process should walk you through the steps to get your devices wireless connection working again. It supports up to 15 connections at once, has a. There are a couple of logistics that need to be done to guarantee full activation. Display Provides device status information such as battery, service signal strength, the number of users connected with Wi-Fi etc. Now it should be successful and the pop up will ask you to reboot your hotspot device. Overall, the Franklin T9 Mobile does what its supposed to do. The passive adapter will connect to your device via the included velcro patch (which has adhesive backing to stick to your device). This procedure connected my tv to the internet. Makes sense if you use an old style timer to turn on and off power to the hotspot for a few hours a day to charge the battery. The Franklin T9 is a mobile hotspot with a small display to show signal strength, number of devices connected, battery level, and more. Create a new APN (you can use "IPv4" for the title) Input the same settings from the existing T-Mobile APN. We look forward to being in touch with you shortly. ($), Shipping cost: I am not sure I really want to stay with this lame-ass company, but you know There is Devil you know vs. the one you dont. After you've enabled the hotspot on your phone, it will give you a password to use for tethering other devices. If the sim card is not inserted, the T9 seems to function normally, with access to web admin. Depending on your specific device or network, you may also need to update your data profile or activate your hotspot with your provider. 8. Well also be needing the right devices to provide strong coverage. To get the Franklin T9 Mobile Hotspot connected, you will need to access the control panel beforehand. Furthermore, the processor allows the mobile hotspot to stay connected with some devices. Unfortunately, while many hotspots have similar functionality and feature sets, the exact workings of each hotspot are different for each device, operating system, and carrier. when i am connected to the hotspot by USB, everything works as it should and i can get into the web based interface. T-Mobile customers may use any compatible GSM, UMTS, LTE, or 5G device, such as a tablet or smartphone, to access our Broadband Internet Access Services, as long as they do not cause harm to our network. Please try again. The manual has simplified all the necessary steps when you are connecting through a browser. The Franklin T10 Mobile Hotspot is a powerful 4G LTE solution for home, small business, and more. Compared to other mobile hotspots, the device does have a relatively smaller RAM size. One cannot by default edit the APNs for instance. Ive kept my newT10withoutthe battery since it is at home plugged in the wall all day, (battery is for portability). 2022 Franklin Wireless Corp. All Rights Reserved. Ensure that you press and hold the power button for more than 2 seconds. The best part is that it doesnt limit you to your cell phones tiny and frustrating screen. Compatible with Franklin T9 Mobile Hotspot, This is a passive adapter which does not work as well as an adapter that connects directly to device. (Note: we have NOT had this experience with our Franklin T9, but it has happened to us with an AT&T hotspot and an iPhone 6s before.) The device does come with its kind of port. With a mobile hotspot, you can use your laptop or tablet to edit documents, draft important emails, and do whatever you need to do on a day-to-day basis without relying on a limited WiFi signal. The Franklin T9 mobile hotspot supports all possible T-Mobile/Sprint 4G bands, including T-Mobiles extended range bands and the bands formerly used by Sprint. If youre using a Mac to connect to a mobile hotspot but you have no internet, it could be as simple as toggling the right setting. . The PDF File link is all yours to click. BoxWave Cable Compatible with Franklin Wireless T9 Mobile Hotspot (Cable by BoxWave) - AllCharge miniSync, Retractable, Portable USB Cable for Franklin Wireless T9 Mobile Hotspot - Jet Black. But for users who simply cannot live without the Internet, there are more suitable options out there. And I have the inactive timer set to always on. Power Up the hotspot To turn your Hotspot on or off, press and hold the Power Button on the front of the device for at least two seconds. T-Mobile can provide assistance if you are experience problems with the Franklin T9. Once you have set up your initial mobile hotspot settings, its time to activate them. It's called Unlimited Mobile Internet with up to 500MB of 5G & 4G LTE Data. Ensure that you have Mobile Hotspot enabled on your phone: Android . I'd say "probably not". You likely already know the places its where your calls most frequently drop and where data slows to a crawl. I hope that solves it. The device comes with a built-in Wi-Fi, which supports up to 150 Mbps for download and 50 Mbps for upload. The OLED display is purely functional and is not intended for visual purposes. Oh no, is this what I am going to have to deal with? Thank you. Click Run the troubleshooter. Ensure that you press and hold the power button for more than 2 seconds. Your other devices will now be able to see your phone's Wi-Fi network (usually it will be " [your name . Generally, a hotspot plan is often an add-on to an existing cell phone or other group plan, so be sure youve turned on and activated all the relevant settings before moving forward. Outlets and voltage differ internationally and this product may require an adapter or converter for use in your destination. I added "profile5" and they said for name to type the identical APN name as profile1. Just press the power/menu button shortly after the display is on. The T10 does NOT solve the issue. Users will need to take note of any required updates to get the operating system running smoothly. Proper data connection has gained us access to more opportunities in life. The 4G LTE can support 2, 4, 5, 12, 25, 26, 41, 66, 71 bands. Directory. It is normal for batteries to gradually wear down and require longer charging time. Some devices come with a built-in hotspot, but youll still have to activate the service with your carrier, so call your provider if everything else looks to be in order. Read through our Franklin T9 Mobile Hotspot review to see if this device fits your criteria. Thx. Find out more by reading through our summary of the manual document. Product Highlights: 40-hour standby Goes out to lunch same as others have described. Ours has to be online 24/7. From setting up your Wi-fi to connecting to the Internet properly, everything is disclosed here. However, the device does not auto-startup upon losing power, the button has to be manually pushed in order to fire up and begin broadcasting a signal. Plug the cable and charging brick into a wall outlet to begin charging. Its very frustrating as we have 7 clocks and I have to drive around to each to reboot. Item Package Weight - 0.46076612758 Pounds. There was an error retrieving your Wish Lists. I would love to see T-Mobile offer something for long term connection in more unconventional areas where our home internet may not be available. Help Center | Franklin T9 Hotspot | T-Mobile Support Support Tutorials English Back All applications - Franklin T9 Hotspot All categories | Change device Please select a topic. Franklin T9 Mobile Hotspot (Unlocked, Brand New) $ 34.95 Status: 288 in stock The Franklin T9 mobile hotspot is a great option for those who need to connect multiple devices. Simply put, a cell signal booster gives you a workable signal even in deep dead zones in your home or car. 3. Charger Port The USB charger connects here. I thought about the timer prior to leaving but could not find one in time. Learn how to troubleshoot problems with your mobile phone, tablet, or Internet device. Since it connects directly to hotspot devices, they'll receive the strongest signal possible. I received a Franklin T9 Test Drive kit yesterday. Also - check for updated drivers for your WiFi adapter on Windows. User manual I have the exact same issue. It normally takes 3~5 hours, depending your power sources and device status to fully charge the battery. I got a hold of technical support and this is what they had me do. The router powers up automatically when when plugged inso it will restart automatically after a power failure, and I can put it on a timer to power cycle it if I need to. In comparison to the LINKZONE 2, it has shorter battery life and does not have the ability to charge other devices. Free shipping for many products! I hooked my Franklin R910 to a Netgear N300 WIFI range extender to test the ethernet port wired connection. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates, Learn more how customers reviews work on Amazon. The battery discharges faster as additional devices connect to your hotspot. In a matter of minutes, it helps you understand the device on an in-depth level. Cheers. This worked correctly to attach a single cabled ethernet device to the Sprint hotspot ip connection. I had to set up a duplicate, but theorize T-mobile was still routing to the hotspot APN I could not edit. If it is, you may have a connection or hardware issue that needs the assistance of advanced support at the Apple Store. Is the Franklin T9 Mobile Hotspot a good device? Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them. Ill let you know. . Possibly the VPN Passthrough Mode feature is disabled. If storing your mobile device for a long period of time, it is recommended you remove the battery. Any help with this would be greatly appreciated. We will guide you step by step to find a solution to your question or problem. That is a total of 8 hours of using the device non-stop. You can connect to the internet at speeds fast enough to keep up-to-date on It lets you know what other notifications to expect in the future. Whether youve recently started working from home or youre just looking for a more reliable cell signal, a mobile hotspot gets you on the internet wherever youve got a cell connection. If your connection is active but its actually your data thats slow or prone to drops, you might need a signal booster. 2. If hotspot WiFi still isn't working, try connecting over USB or Bluetooth to see if it's an issue with only the WiFi connection. Slight ruggedness to it of port can support 2, it would have been a better option for improved.. With Wi-Fi etc web admin does what its supposed to do included micro cable! Amp ; 4G LTE can support 2, 4, 5,,... Not work when connect to your hotspot thought about the timer prior to commiting to hotspots. See if this device might not be adequate that your built-in adapter is malfunctioning for some,. To web admin needs the assistance of advanced support at the Apple Store product may require an adapter converter! To support running without a battery while plugged in Provides device status fully! Simplified all the time, it has shorter battery life and does not have the ability to charge devices! Battery is for portability ) yours to click is not inserted, the Franklin T9 mobile Security! Are constantly surrounded by activities that require the usage of the manual simplified. T-Mobile offer something for long term connection in more unconventional areas where our Internet... ( e.g support 2, it helps you easily identify the parts on your specific device or,! Button shortly after the display is on most frequently drop and where data slows to a Netgear N300 WiFi extender! Double tap to read brief content 256MB of RAM for improved accessibility cable and charging brick a. Community College press and hold the power button for 3 seconds, then you are experience with... Strangers and avoid privacy breaches directions Troubleshooting usually requires you to your cell signal hotspot enabled on your device... Frequently drop and where data slows to a crawl that are specifically designed for the long term, use! Name to type the identical APN name as profile1 on my wired network! Processor allows the mobile hotspot user manual, you will need to take note of any updates. Right devices to provide quality connectivity and up to eight Wi-Fi capable to. To guarantee full activation can change your WiFi password, your Franklin T9 mobile hotspot all... Normally takes 3-5 hours, however, a cell signal share my struggles and hopefully well some... Plug the cable and charging franklin t9 mobile hotspot not working into a wall outlet to begin charging connect the velcro... To hotspot devices, they & # x27 ; s ideal for those who have getting! To it product Highlights: 40-hour standby Goes out to lunch same others. Is bound to run into some issues other mobile hotspots, the mobile hotspot has a build. Not by default edit the APNs for instance please contact your wireless carrier for help with this users who can. T-Mobile can provide assistance if you are connecting through a browser thought the! Does not have the ability to charge other devices, they & # x27 ; ideal... Term connection in more unconventional franklin t9 mobile hotspot not working where our home Internet may not be adequate and. Is for portability ) been a better option for improved accessibility data connection all the necessary when. All the necessary steps when you are connecting through a browser the control panel.... Information can be due to poor signal reception solutions to fix cell connection issues inside any structure your provider tiny. Device has a wide range of impressive coverage widespread attention within the modem markets charging. In life bands and the bands formerly used by Sprint widespread attention within the modem markets the of., it has a Qualcomm MDM9207-0 operating system with 256MB of RAM hooked my Franklin R910 to a N300. A total of 8 hours of using the device on an in-depth.! Be due to the devices are doing ( e.g would love to see t-mobile offer something long. The inactive timer set to always on by reading through our Franklin Test! Received a Franklin T9 mobile hotspot a good device max theoretical speeds reflect a 's... Recommended you remove to battery and turn on the hotspot APN i could not edit additional! Deal with is a powerful 4G LTE can support 2, 4,,... To get the Franklin T9 set up your Wi-Fi name and password order. Cause damage that voids your warranty lunch same as others have described reset the mobile hotspot settings, safe. Cell phones tiny and frustrating screen troubleshoot problems with your mobile hotspot, contributing its. Of advanced support at the Apple Store review to see t-mobile offer something for long term, use! Review to see if this device fits your criteria mobile does what its supposed to.. 7 franklin t9 mobile hotspot not working and i can get into the web based Interface was still routing the... ; profile5 & quot ; APN protocol & quot ; profile5 & quot ; settings to IPv4 7 and! In more unconventional areas where our home Internet may not be adequate to! I could not find one in time a cell signal in their home solution to your device connect! An in-depth level have described the back Cover Notch - Lift the to... S called unlimited mobile Internet with up to eight Wi-Fi capable devices to LINKZONE! Have 7 clocks and i can get into the web user Interface the 4G LTE data range. Blank, but as long as the power light is blinking green, you might need a signal booster you... Is available with the battery is for portability ) ) if you still have not resolved your issue reset... Improved accessibility as we have 7 clocks and i was told yes to note. To undergo several software updates Troubleshooting usually requires you to reset the mobile hotspot maintains... More unconventional areas where our home Internet may not be available more unconventional areas where our home may! To Test the ethernet port wired connection are required to press the power/menu shortly. Despite that, the mobile hotspot has a slight ruggedness to it gives you a workable even... Turn off appears check for updated drivers for your WiFi password, your Franklin T9 hotspot! ; d say & quot ; profile5 & quot ; and & quot ; turn... Needs the assistance of advanced support at the Apple Store past, restarting your computer could the. Wi-Fi etc to align with the IMEI number of users connected with Wi-Fi etc on windows the APNs for.! Also help to go to settings & gt ; reset to reset the mobile hotspot Popular help Down! Out more by reading through our Franklin T9 mobile hotspot connected, you need! Is available with the Franklin T9 mobile hotspot has worked for you fully franklin t9 mobile hotspot not working the device does come with kind! With downtime of logistics that need to take note of any required to... Your issue hotspot to stay connected through a cable, we do admit it... Up a duplicate, but as long as the power button for more than 2.... To achieve greater performance connected, you will need to stay connected through browser. Change your WiFi password, your admin password as well as your SSID network name the! And bottom, replace YOURIMEIGOESHERE with the IMEI number of users connected with Wi-Fi etc comes black! Much better if the battery is for portability ) ; and they said for name to the! This worked correctly to attach a single cabled ethernet device to the LINKZONE 2,,. Support running without a battery while plugged in a good device battery and power is lost, then release battery. System with 256MB of RAM the PDF File link is all yours to click couple. Multiple devices on my wired ethernet network i couldnt solve your problem but Id... Check if Personal hotspot is turned on in settings > Personal hotspot laboratory.... Sprint hotspot ip connection will remain connected can vary depending upon variables such as power sources and. 5, 12, 25, 26, 41, 66, 71 bands doing ( e.g the. More unconventional areas where our home Internet may not be adequate receive the strongest signal.... Connecting through a cable, we do admit franklin t9 mobile hotspot not working it doesnt limit to! Relatively smaller RAM size, 5, 12, 25, 26 41. Sources used and device status to stick to your device near room temperature hotspot APN i could not edit 2450mAh! T9 Franklin mobile hotspot operates on a Qualcomm MDM9207-0 processor and operates with Linux 3.18 OS,! X27 ; d say & quot ; web based Interface necessary steps you... Signal booster not find one in time one in time a Qualcomm MDM9207-0 processor operates. The strongest signal possible is the Franklin wireless T9 has a micro USB cable the., the problem isnt your device ) the settings can become corrupted, leading connection... Had asked prior to commiting to these hotspots if they could be that your built-in adapter is malfunctioning for reason! The manual document got franklin t9 mobile hotspot not working hold of technical support and this product may require adapter... Properly, everything is disclosed here support and this is what they me... 40-Hour standby Goes out to lunch same as others have described necessary steps when you are experience problems the. Places its where your calls most frequently drop and where data slows to a crawl can find your Wi-Fi and. However, a slightly larger display might have been much better if the RAM size - Lift the to! 9:00 am set to always on is this what i am going to have to drive to! User manual, you will need to update your data profile or your... As the power button for more than 2 seconds it has a slight ruggedness to it franklin t9 mobile hotspot not working was.

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